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Can't view the network properties
I have an HP mini 2102 out of the box. XP pro installed. I can not view the properties of the wireless network card or the wired network card. I'm getting an unexpected error occurred. Has anyone ever seen this?
ASKER
I tried that. I've also tried to update the driver as well and I tried disabling them and trying to view the properties too. No luck.
Hi
See if you have another network program running or an Internet security program (Norton ,etc)
Disable them and then try again to see the properties.
See if you have another network program running or an Internet security program (Norton ,etc)
Disable them and then try again to see the properties.
ASKER
No virus protection is installed yet, the PC is still in a workgroup. Also, the firewall client from Windows is off too.
what result do you have if you run in command-line
ipconfig /all
do you see WiFi details ?
ipconfig /all
do you see WiFi details ?
In your case it seems you have Mcafee Total protection disable it or uninstall it and see if it works ,these are usually 30-60 day trial evaluations.
when you say workgroup do you mean it has not yet been connected to a network or it currently is?
ASKER
When I do an IPCONFIG /all I do see all the properties of the WiFi. and no Mcaffe total protection is installed at all.
download and run Winsockfix:
http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
ASKER
We'll try it and let you know thanks.
Go into device manager network adapters to see if working properly
ASKER
That didn't work either. I think we're going to wipe it and start over.
ASKER
Device Manager is says it's working properly. It's the strangest thing since all we did is take it out of the box. We have static IP's so we can't even put it on the network. Currently it's on my guest network.
Have you tried uninstalling them from device manager ,reboot and let windows reinstall them.
Note: You might need the setup files for them though.
Note: You might need the setup files for them though.
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ASKER
Ran the 1st command and that didn't work, ran the second command rebooted and it worked. Thanks. Can you explain the issue?
The netshell.dll is the module that implements the network connections shell.
The ole32.dll is the Object Linking and Embedding module. It allows objects created in one application to be accessed by another. Chances are that for some reason the dll was not registered correctly or at all when the system was imaged at the factory. It was probably a bad image and affects every system like yours.
I'm curious as to whether a reboot after the first command may have worked also.....
Anyway, glad it is working.
Take care.
The ole32.dll is the Object Linking and Embedding module. It allows objects created in one application to be accessed by another. Chances are that for some reason the dll was not registered correctly or at all when the system was imaged at the factory. It was probably a bad image and affects every system like yours.
I'm curious as to whether a reboot after the first command may have worked also.....
Anyway, glad it is working.
Take care.
ASKER
Perhaps, but we'll never know. Thanks for that command, you saved me from the nightmare of redoing the machine.
Go under the device manager and see if the network cards are correctly identified.
You may need to reinstall the drivers.