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send/receive error

Posted on 2010-08-31
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Last Modified: 2012-05-10
When I click on "send/receive" in Office 2010, I get an error message - "send/receive error" - I have OS Windows 7.  How can I correct?  Thanks -
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Question by:dpsmithers
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6 Comments
 
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Expert Comment

by:talkinsmak
ID: 33567814
was it ever working?
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Author Comment

by:dpsmithers
ID: 33568021
Yes - I backed it up, formatted my HD, then re-installed it - it worked before -
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talkinsmak earned 2000 total points
ID: 33568050
OK.  That info is helpful.  Is this connecting to Exchange or an external email server?
Have you configured the mail servers correctly?
Did you read the error to see if it was failing on send, receive or both?
Send error would probably be the need to configure your outgoing mail server to use your credentials to send mail.  I believe it is a check box.
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Author Closing Comment

by:dpsmithers
ID: 33581227
I used another program and re-installed - it works now - thanks
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LVL 5

Expert Comment

by:talkinsmak
ID: 33581251
Your welcome and thanks for the points.
John
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Author Comment

by:dpsmithers
ID: 33581263
Sure thing -
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