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send/receive error

When I click on "send/receive" in Office 2010, I get an error message - "send/receive error" - I have OS Windows 7.  How can I correct?  Thanks -
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talkinsmak
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was it ever working?
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Yes - I backed it up, formatted my HD, then re-installed it - it worked before -
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talkinsmak
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I used another program and re-installed - it works now - thanks
Your welcome and thanks for the points.
John
Sure thing -