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Exchange 2007 Autodiscover randomizes between IMAP/POP3/Exchange

Posted on 2010-08-31
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How do I make Exchange 2007 SP3 Autodiscover prefer "Exchange" over IMAP and POP3 when connecting a user that is offsite? Using Outlook 2010.
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Question by:MH-Administrator
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dhruvarajp earned 500 total points
ID: 33568026
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by:e_aravind
ID: 33569985
Understanding the Autodiscover Service
http://technet.microsoft.com/en-us/library/bb124251.aspx


As per the above link:
The Autodiscover service does the following:

Automatically configures user profile settings for clients running Microsoft Office Outlook 2007 or Outlook 2010, as well as supported mobile phones. Phones running Windows Mobile 6.1 or a later version are supported. If your phone isn't a Windows Mobile phone, check your mobile phone documentation to see if it's supported.

Provides access to Exchange features for Outlook 2007 or Outlook 2010 clients that are connected to your Exchange messaging environment.

>> By default isn't going to take-care of MAPI and/or Rpc over HTTPs configuration
I'm not aware of the POP3 and IMAP autoconfiguration of the Outlook profile.
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by:MH-Administrator
ID: 33672053
I have all of this configured properly, but I still have off-site users that are on non-domain laptops and when they first setup Outlook 2007, they are usually POP. Any other ideas?
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Author Comment

by:MH-Administrator
ID: 34370698
I think I've figured it out. The end users were not updated to the latest service pack and were unable to use the proper authentication.
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