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0x8004010F: The operation Failed. An object cannot be found.

Posted on 2010-08-31
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Last Modified: 2012-05-10
I have the following scenario into an organization where the mailserver is an Exchange 2007 one. Everything is ok with only one exception. One of my users who has Outlook 2007 when using outlook from our LAN he sends and receive everything. But when using outlook with VPN connection then he get the following message: 0x8004010F: The operation Failed. An object cannot be found. But he gets the e-mails. How can I stop or solve that message?

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Question by:stevthym
7 Comments
 
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Expert Comment

by:Coast-IT
ID: 33568211
Sounds like an autodiscover problem over the VPN connection.  This is usually down to the fact that the autodiscover is not woking on the OAB.

I would look towards outlook anywhere to collect email remotely instead of the VPN which is obviously having problems with DNS.

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Author Comment

by:stevthym
ID: 33568284
but there should be a solution... i mean the problem just started some days ago where it was working fine for more than 6-7 months!
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LVL 10

Expert Comment

by:dhruvarajp
ID: 33568286
here is what it looks like
http://support.microsoft.com/kb/939765 

Thank you
Dhruv
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Expert Comment

by:sunnyc7
ID: 33568288
Run this from shell
get-offlineaddressbook | update-offlineaddressbook
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by:Satya Pathak
ID: 33569782
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Expert Comment

by:e_aravind
ID: 33570117
Want to give a try by creating a additional Outlook profile @ LAN and then check the same using VPN connections.

Would there any other settings got configured @ send/receive-settings

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Accepted Solution

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stevthym earned 0 total points
ID: 33587713
My solution was to go to Tools --> Send/Receive --> Download Address Book. this solved the issue!
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