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performance tab is broken after vCenter 4.0 to 4.1 upgrade

Posted on 2010-08-31
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Last Modified: 2012-05-10
see attached screenshot.  'performance - overview' tab displays the same problem on any machine i access from.  tab is broke on all esxi hosts.  when i select 'performance - advanced', that part works.  it's only the 'overview' part that is broken.  i did upgrade from 4.0 to 4.1 - this is the only thing that's not functioning after the upgrade.

any ideas?
8-31-2010-11-15-21-AM.png
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Question by:sknoll84
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robdcoy earned 500 total points
ID: 33569421
This worked for me:

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Log into the vCenter server
Browse to the following locations:
C:\Program Files (x86)\VMware\Infrastructure\tomcat\webapps\statsreport\WEB-INF folder
Open the web.xml file in notepad
Once the file is open, and search (CTRL+F) for vc.webservice.timeout
Note: The entry should be near the top of the file, about 15 lines down from the top.

Change the value on the following line from 1 to 5

This is the only change needed

Save the file
Restart the VMware VitualCenter Management Webservices
Login to the vCenter and highlight and ESX host, click on the Performance tab and the information should display correctly.

If not, then be sure on your vCenter server to add in the followin entries to your Trusted Sites and try again:
https://127.0.0.1
https://vcenter FQDN
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by:robdcoy
ID: 33569471
ALSO, if you have a proxy, try turning it off to eliminate that as a problem.  If it is, configure the bypass proxy for internal addresses.
2010-08-31-123152.png
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Expert Comment

by:dkraut
ID: 33694181
Wow, thanks!  stumbled upon this thread while searching for vcenter upgrade info.  This has bothered me for a while.  Changing the value from 1 to 5 resolved my issue on my vcenter 4.0

Cheers!
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