Lost External Speakers when Switched to Acer LED Monitor
Posted on 2010-08-31
I just purchased an Acer 23" LED monitor model S243HL. I installed the Acer driver and software. Everything is working great except my external speakers no longer work. All sound is being pumped out of the monitor's internal speakers. I did not see any way to change this under Control Panel -> Sounds and Audio or is the display properties. How can I get my external speaker system to work again?
*** Additional Info. The monitor only has a VGA and HDMI connectors. I suspect that the HDMI cable is pulling all the audio to the monitor and bypassing the system soundboard. My speakers used to plug into the back of my Dell and not a separate card. My graphics card does not have an audio out. One suggestion by Acer's tool is to uninstall all previous monitor entries in the registry. I do not want to do that until I know this monitor works.
I called Acer and they said they want to charge me $179 for them to remotely connect to my PC and fix this. Are you kidding me? Pay $179 to install a $279 monitor. I laughed and said this is why I buy from stores with a good return policy.