System Crash

I have a VP's laptop that crashed on him and doing some other weird things. I have a minidump of the last 2 crashes. Can anyone analyze it and tell me what I should be looking at to resolve the issue?
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*** Hopeleonie ***Connect With a Mentor IT ManagerCommented:
Thanks ILSI

- Is your Windows  up-to-date?

- All drivers up-to-date?
1) make a scan with
2) after this a “DriverAgent Scan Results” will display
3) Copy the “DriverAgent Scan Results” link (URL) and post it here

- Check your hard disk for errors. Download ultimate boot cd (
Hard Disk Diagnostic with: your Hard Disk Manufacturers tool. (Drive Fitness Test (IBM/Hitachi) works with most)

After run Hitman Pro 3.5 ( )
*** Hopeleonie ***IT ManagerCommented:
Do you have Cisco VPN client? One dump points to Cisco VPN client.
ILSIAuthor Commented:
Not a Cisco VPN Client, but a SonicWall VPN Client. I am in the process of disabling some startup apps and that is one of them.
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*** Hopeleonie ***IT ManagerCommented:
Do you have some more dump files?
ILSIAuthor Commented:
I also see the following in the system logs in event viewer:

Event ID: 129 Source: Time-Service
Event ID: 41 Source: Kernel-Power
Event ID: 10005 Source: DistributedCOM
Event ID: 1001 Source: Bug Check
Event ID: 7001 Source: Service Control Manager

Also, the user has a docking station (Lenovo) as well with installed drivers.
*** Hopeleonie ***IT ManagerCommented:
Thanks. But dumps would be more helpful ILSI.
ILSIAuthor Commented:
ILSIAuthor Commented:
Updated system drivers and he has had no other problems crashing.
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