<div>
Do you have Cisco VPN client? One dump points to Cisco VPN client.
</div>


Do you have Cisco VPN client? One dump points to Cisco VPN client.

<div>
Not a Cisco VPN Client, but a SonicWall VPN Client. I am in the process of disabling some startup apps and that is one of them.
</div>


Not a Cisco VPN Client, but a SonicWall VPN Client. I am in the process of disabling some startup apps and that is one of them.

<div>
Do you have some more dump files?
</div>


<div>
I also see the following in the system logs in event viewer:<br />
<br />
Event ID: 129 Source: Time-Service<br />
Event ID: 41 Source: Kernel-Power<br />
Event ID: 10005 Source: DistributedCOM<br />
Event ID: 1001 Source: Bug Check<br />
Event ID: 7001 Source: Service Control Manager<br />
<br />
Also, the user has a docking station (Lenovo) as well with installed drivers.
</div>


I also see the following in the system logs in event viewer:

Event ID: 129 Source: Time-Service
Event ID: 41 Source: Kernel-Power
Event ID: 10005 Source: DistributedCOM
Event ID: 1001 Source: Bug Check
Event ID: 7001 Source: Service Control Manager

Also, the user has a docking station (Lenovo) as well with installed drivers.

<div>
Thanks. But dumps would be more helpful ILSI.
</div>


Thanks. But dumps would be more helpful ILSI.

Here are a few more.
080510-19609-01.dmp [https://filedb.experts-exchange.com/incoming/2010/08_w36/343179/080510-19609-01.dmp]
072810-20311-01.dmp [https://filedb.experts-exchange.com/incoming/2010/08_w36/343180/072810-20311-01.dmp]
072710-21762-01.dmp [https://filedb.experts-exchange.com/incoming/2010/08_w36/343181/072710-21762-01.dmp]
071010-19843-01.dmp [https://filedb.experts-exchange.com/incoming/2010/08_w36/343182/071010-19843-01.dmp]

080510-19609-01.dmp

072710-21762-01.dmp

072810-20311-01.dmp

071010-19843-01.dmp

<div>
Updated system drivers and he has had no other problems crashing.
</div>


Updated system drivers and he has had no other problems crashing.

<div>
<div class="content wysiwyg-content">
I have a VP's laptop that crashed on him and doing some other weird things. I have a minidump of the last 2 crashes. Can anyone analyze it and tell me what I should be looking at to resolve the issue?<br />
<a href="https://filedb.experts-exchange.com/incoming/2010/08_w36/343141/083110-19936-01.dmp" target="_blank" class="file-inline" title="Dump File 1 (143 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>083110-19936-01.dmp</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2010/08_w36/343142/082410-19983-01.dmp" target="_blank" class="file-inline" title="Dump File 2 (144 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>082410-19983-01.dmp</a>
</div>
</div>


082410-19983-01.dmp

083110-19936-01.dmp

I have a VP's laptop that crashed on him and doing some other weird things. I have a minidump of the last 2 crashes. Can anyone analyze it and tell me what I should be looking at to resolve the issue?

System Crash

System Utilities are a type of system software used to support the computer infrastructure, distinguishing it from application software which is aimed at directly performing tasks that benefit ordinary users. Commonly used utilities include password managers, disk managers, system monitors, data synchronization tools, security and antivirus software and editors.

System Utilities

A laptop or notebook is a portable personal computer with a clamshell form factor, suitable for mobile use. Although originally there was a distinction between laptops and notebooks, the former being bigger and heavier than the latter, there is often no longer any difference. Laptops are commonly used in a variety of settings, such as at work, in education, and for personal multimedia. A laptop combines the components, inputs, outputs and capabilities of a desktop computer, including the display screen, speakers, a keyboard, and pointing devices (such as a touchpad or trackpad) into a single unit. The device can be powered either from a rechargeable battery or by mains electricity from an AC adapter.

Laptops Notebooks

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.