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Can't open Windows IE . How do I restore RUNDLL?

Posted on 2010-08-31
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Last Modified: 2012-05-10
Here is the Error Message, which displays with any attempt to load IE 7. I have also received the same error on IE 6 and IE 7 and IE 8.

--------------------
RUNDLL
Error loading C:\WINDOWS\system32\onetcpl.cpl
The operating system cannot run%1.
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I have also run several different registry cleaners, PC utilities, and re-installed Windows XP up through SP3.
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Question by:dcdalby
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10 Comments
 
LVL 17

Expert Comment

by:houssam_ballout
ID: 33569943

download & run malware bytes:

 http://www.malwarebytes.org/


also, you may need to repair windows:
http://www.michaelstevenstech.com/XPrepairinstall.htm


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LVL 6

Expert Comment

by:bobohost
ID: 33569995
You have done a clean re-install of Windows XP and still have this issue?  Can you use any other browser like Firefox or Chrome?  Do those work?  

http://support.microsoft.com/kb/318378

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LVL 30

Expert Comment

by:flubbster
ID: 33570129
Verify that the file, inetcpl.cpl (NOT onetcpl.cpl) is in the C:\windows\system32 folder and has a version of 7.xxx and above.

If the file is missing, you can copy it from c:\windows\software distribution folder\downloads. Search the folders for the file. It will be there. The file you want should have a size of roughly 1788 Kb
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LVL 4

Expert Comment

by:Zupreme
ID: 33571709
open a command prompt and run "sfc /scannow" and wait (it takes a long time), but in almost all cases this will fix the problem that you are seeing.
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Author Comment

by:dcdalby
ID: 33572994
Houssam -- I ran Malware with no results that seemed close to the files in question.
Bobohost -- It was a clean install of Win XP , SP3 and IE 7, and I am using Firefox without problems.
Flubbster -- Located and placed inetcpl.cpl bu it did not fix problem.
Zupreme --  Ran sfc /scannow off of Run | CMD | sfc /scannnow | (about 2 hrs, is that enough as there wasn't anything happening that I could see?

I'm still getting the error messages that started all this.
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LVL 4

Expert Comment

by:goyal_251
ID: 33574835
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Author Comment

by:dcdalby
ID: 33607437
I have tried each solution as it came up, without success. Thinking a reinstall of IE 7 might solve the problem, I removed then reinstalled IE 7. It did not solve the problem. Then I then removed IE 7 and installed IE 8 and IE 8 worked. Thinking that this install-reinstall process might be leaving inetcpl.cpl on my hard drive, I removed IE 8, and reinstalled IE 7. IE 7 still did not work. The problem outlined in this question still persisted. I then removed IE 7 and reinstalled IE 8, which worked. Where I am today is using IE 8 and walking away from IE 7. There was no solution. But, thanks for the effort!
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