Solved

Can't open Windows IE . How do I restore RUNDLL?

Posted on 2010-08-31
10
819 Views
Last Modified: 2012-05-10
Here is the Error Message, which displays with any attempt to load IE 7. I have also received the same error on IE 6 and IE 7 and IE 8.

--------------------
RUNDLL
Error loading C:\WINDOWS\system32\onetcpl.cpl
The operating system cannot run%1.
--------------------

I have also run several different registry cleaners, PC utilities, and re-installed Windows XP up through SP3.
0
Comment
Question by:dcdalby
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 17

Expert Comment

by:houssam_ballout
ID: 33569943

download & run malware bytes:

 http://www.malwarebytes.org/


also, you may need to repair windows:
http://www.michaelstevenstech.com/XPrepairinstall.htm


0
 
LVL 6

Expert Comment

by:bobohost
ID: 33569995
You have done a clean re-install of Windows XP and still have this issue?  Can you use any other browser like Firefox or Chrome?  Do those work?  

http://support.microsoft.com/kb/318378

0
 
LVL 30

Expert Comment

by:flubbster
ID: 33570129
Verify that the file, inetcpl.cpl (NOT onetcpl.cpl) is in the C:\windows\system32 folder and has a version of 7.xxx and above.

If the file is missing, you can copy it from c:\windows\software distribution folder\downloads. Search the folders for the file. It will be there. The file you want should have a size of roughly 1788 Kb
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 4

Expert Comment

by:Zupreme
ID: 33571709
open a command prompt and run "sfc /scannow" and wait (it takes a long time), but in almost all cases this will fix the problem that you are seeing.
0
 

Author Comment

by:dcdalby
ID: 33572994
Houssam -- I ran Malware with no results that seemed close to the files in question.
Bobohost -- It was a clean install of Win XP , SP3 and IE 7, and I am using Firefox without problems.
Flubbster -- Located and placed inetcpl.cpl bu it did not fix problem.
Zupreme --  Ran sfc /scannow off of Run | CMD | sfc /scannnow | (about 2 hrs, is that enough as there wasn't anything happening that I could see?

I'm still getting the error messages that started all this.
0
 
LVL 4

Expert Comment

by:goyal_251
ID: 33574826
0
 
LVL 4

Expert Comment

by:goyal_251
ID: 33574835
0
 

Author Comment

by:dcdalby
ID: 33607437
I have tried each solution as it came up, without success. Thinking a reinstall of IE 7 might solve the problem, I removed then reinstalled IE 7. It did not solve the problem. Then I then removed IE 7 and installed IE 8 and IE 8 worked. Thinking that this install-reinstall process might be leaving inetcpl.cpl on my hard drive, I removed IE 8, and reinstalled IE 7. IE 7 still did not work. The problem outlined in this question still persisted. I then removed IE 7 and reinstalled IE 8, which worked. Where I am today is using IE 8 and walking away from IE 7. There was no solution. But, thanks for the effort!
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 34028141
Question PAQ'd, 500 points refunded, and stored in the solution database.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this article, I will show you HOW TO: Install VMware Tools for Windows on a VMware Windows virtual machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, using the VMware Host Client. The virtual machine has Windows Server 2016 instal…
Determining the an SCCM package name from the Package ID
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question