Deleting all BlackBerry device data
Posted on 2010-08-31
We've installed a new BES server, we're no activating each user/device through enterprise activation. During activation I'm getting an error message that states "Your device could not be activated. Delete your BlackBerry device data. And try activating again. Is this a "WIPE" is there a way around this. I've got about 13 users who are not very technically enclined and are going to flip when their Blackberrys look a little different. So again the question is, does this statement meen a complete wipe? And is there a less intrusive way to do this?