Symantec EndPoint Protection 11.x not updating because of drive space

Hi Experts.  I recently noticed that the server running the SEPM (Windows 2003) had under 2gb of disk space left on the c: drive and 45gb on the d: drive (where SEPM is installed).  I started checking more into the update errors I got from LiveUpdate and noticed this from the \all users\application data\symantec\liveupdate\log.liveupdate log file (see below):

I corrected the disk space issue on the c: drive by moving the pagefile but after restarting the server, manually running luall.exe and verifying that I still have def files from 8/19/10, I'm not sure what I am missing.

Thank you for your help with this.
8/31/2010, 18:28:26 GMT -> Progress Update: DOWNLOAD_FILE_RESUMING: URL: "http://liveupdate.symantecliveupdate.com/segments/1283241375jtun_nav2k8enncur25.m25.seg1.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\1283241375jtun_nav2k8enncur25.m25.seg1.zip", partial size: 0, full size: 0

8/31/2010, 18:28:26 GMT -> ERROR: Insufficient free disk space is available to continue downloading the file '1283241375jtun_nav2k8enncur25.m25.seg1.zip'.

8/31/2010, 18:28:26 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "1283241375jtun_nav2k8enncur25.m25", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\1283241375jtun_nav2k8enncur25.m25.seg1.zip" HR: 0x802A004D

8/31/2010, 18:28:26 GMT -> HR 0x802A004D DECODE: E_INSUFFICIENT_FREE_SPACE_TO_DOWNLOAD_FILE

Open in new window

LVL 9
samiam41Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Sudeep SharmaTechnical DesignerCommented:
Which version of SEP is installed? The latest version has many bug fixes to it.

Check below the release notes from Symantec website:

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121216360648

I hope that would help

Sudeep
0
samiam41Author Commented:
Thanks for the response.  I reinstalled LiveUpdate using Symantec's site and the updates are running once again.  What I wasn't aware of is the newer version as I am running 11.0.5002.  Checking into the update now.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
samiam41Author Commented:
Downloading the update now.  Thanks for your help.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.