Endless Loop logging into users profile on MAC OSX Snow Leopard

Posted on 2010-08-31
Medium Priority
Last Modified: 2012-05-10
Trying to log into 1 users profile on MAC Snow Leopard. Login goes to her desktop then bluescreens and goes back to login prompt. Booted into safe boot and same thing happens. Does not happen with any of the other profiles on the machine. Ran permission repair, disk repair and nothing seems to correct the problem. Nothing has been found in crash logs.
Question by:Red-Hawk
LVL 23

Expert Comment

ID: 33571263
Have you tried using the installation CD to do a repair file permissions? It may not matter, I just remember reading that it doesn't work correctly if you use it while booted into the start-up disk.

Here is a page that may offer an answer, it goes into a little more detail about using the OS CD for disk utilities.http://support.apple.com/kb/ts1417

Expert Comment

ID: 33577509
Try logging on as a different user on the same machine and then switch to the account with the problem (make sure Fast User Switching is enabled. Apple Symbol > System Preferences > Accounts > Login Options > Fast User Switching). Then if it kicks you off, log back onto the account you were just on and check the system.log in the Console app (Applications>Utilities>Console). Post that up.

Accepted Solution

Red-Hawk earned 0 total points
ID: 33581784
Called Apple Care and went thru this with them and they finally said that the only way to fix this was to re-image (not happening). This ended up being a corrupt file in the users preference folder. The fix was to log into the Admin account > Computer> users profile> Library> Preferences and pull the entire folder out onto the desk top. Boot back into user and logged in fine and re-created preference folder, opened all apps pulled files from the original folder and merged them in small groups leaving the ones last modified out. Ran slow for a little while as the pref folder was re-configging but this solved the problem. Computer is up and running fine with no problems all day. Thanks all for all your help on this.
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34824632
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.

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