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The user turned on his HP computer and got a diagnostic report showing that the surface scan failed (the report listed code HD535-2W) and that the SMART short self test failed (code HD521-2W). &nbsp;What does this mean and is it something that needs to be addressed ASAP? This was after he turned off his computer because the building had to shut down the electrical system. I don't know much more than that except the computer is running Vista. Is this something that I should do a support call on, or is this just possibly because the user didn't shut down his computer properly.
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The user turned on his HP computer and got a diagnostic report showing that the surface scan failed (the report listed code HD535-2W) and that the SMART short self test failed (code HD521-2W).  What does this mean and is it something that needs to be addressed ASAP? This was after he turned off his computer because the building had to shut down the electrical system. I don't know much more than that except the computer is running Vista. Is this something that I should do a support call on, or is this just possibly because the user didn't shut down his computer properly.

SMART short self test failed, surface scan failed.

Computer data storage, often called storage or memory, is a technology consisting of computer components and recording media used to retain digital data. In addition to local storage devices like CD and DVD readers, hard drives and flash drives, solid state drives can hold enormous amounts of data in a very small device. Cloud services and other new forms of remote storage also add to the capacity of devices and their ability to access more data without building additional data storage into a device.

Storage

Hardware includes cell phones and other digital living devices, tablets, computers, servers, peripherals and components, printers and scanners, gaming consoles, networking hardware such as routers, hubs, switches and modems, storage devices and security equipment such as firewalls and other appliances.

Hardware

A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.