jat0369
asked on
Adding 64 bit drivers to 32 bit Print Server
I've been tasked to install 64 bit drivers on the print servers for around 100 printers throughout our domain. I'm having some problems installing the 64 bit drivers.
The print server in question is running Windows Server 2003 x32 bit SP1.
Normally I would expect to go to the printer properties --> Sharing --> Additional Drivers --> Check the x64 and add it that way. However, I get the following message:
I've downloaded the appropriate drivers and printed locally with my x64 Win7 test box so I've confirmed the drivers work.
I've also used the Print Manager from the test box and moved the x64 drivers to the server. I can't seem to associate the 64bit drivers to the printer without getting the above error.
I've also tried to use the specific printer driver and the HP universal print driver with no success.
The print server in question is running Windows Server 2003 x32 bit SP1.
Normally I would expect to go to the printer properties --> Sharing --> Additional Drivers --> Check the x64 and add it that way. However, I get the following message:
"The specified location does not contain the driver HP LaserJet 8150 PCL 6 for the requested processor architecture."
I've downloaded the appropriate drivers and printed locally with my x64 Win7 test box so I've confirmed the drivers work.
I've also used the Print Manager from the test box and moved the x64 drivers to the server. I can't seem to associate the 64bit drivers to the printer without getting the above error.
I've also tried to use the specific printer driver and the HP universal print driver with no success.
ASKER
Thanks for the help.
I got the same results sadly.
Looks like I'm logging a call into HP. :-(
I got the same results sadly.
Looks like I'm logging a call into HP. :-(
When I had the same issue people said why not simply setup another print server running 64bit windows in a VM but i appreciate its not always quite that simple....
Keep me posted how you get on with HP as your method for installing it seems fine.
Keep me posted how you get on with HP as your method for installing it seems fine.
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Why did it cost you to find a solution?
Logging a call with HP is free?
Logging a call with HP is free?
properties --> Sharing --> Additional Drivers --> Check the x64 --> point to the extracted folder above and it should find it and job done. Some HP drivers are bugged though as ive had the same message as you when ive done exactly the same thing. When this happened I logged a call with HP who emailed me a beta driver to fix the issue.
So try both of those options and let me know how you get on
Good luck
lj8150pswinvistaxp2003-64.exe