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Adding 64 bit drivers to 32 bit Print Server

Posted on 2010-08-31
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Last Modified: 2012-05-10
I've been tasked to install 64 bit drivers on the print servers for around 100 printers throughout our domain. I'm having some problems installing the 64 bit drivers.

The print server in question is running Windows Server 2003 x32 bit SP1.

Normally I would expect to go to the printer properties --> Sharing --> Additional Drivers --> Check the x64 and add it that way. However, I get the following message:

"The specified location does not contain the driver HP LaserJet 8150 PCL 6 for the requested processor architecture."

I've downloaded the appropriate drivers and printed locally with my x64 Win7 test box so I've confirmed the drivers work.

I've also used the Print Manager from the test box and moved the x64 drivers to the server. I can't seem to associate the 64bit drivers to the printer without getting the above error.

I've also tried to use the specific printer driver and the HP universal print driver with no success.
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Question by:jat0369
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Expert Comment

by:cloughs
ID: 33571958
See if the attached driver works using your method above.  Extract it to a folder...

properties --> Sharing --> Additional Drivers --> Check the x64 --> point to the extracted folder above and it should find it and job done.  Some HP drivers are bugged though as ive had the same message as you when ive done exactly the same thing.  When this happened I logged a call with HP who emailed me a beta driver to fix the issue.  

So try both of those options and let me know how you get on

Good luck
lj8150pswinvistaxp2003-64.exe
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by:jat0369
ID: 33572050
Thanks for the help.
I got the same results sadly.

Looks like I'm logging a call into HP.  :-(
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Expert Comment

by:cloughs
ID: 33572078
When I had the same issue people said why not simply setup another print server running 64bit windows in a VM but i appreciate its not always quite that simple....

Keep me posted how you get on with HP as your method for installing it seems fine.
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jat0369 earned 0 total points
ID: 33580314
Well it cost me $39 bucks and I ended up figuring it out on my own, but I found the solution.      ¿_¿

The best way to resolve this issue was to upgrade the x86 driver to the the HP Universal Printing PCL 6( v5.1).

It supports x64 bit systems.
Now for the fun part...updating all the 75-100 printers.
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Expert Comment

by:cloughs
ID: 33604668
Why did it cost you to find a solution?
Logging a call with HP is free?
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