Solved

Adding 64 bit drivers to 32 bit Print Server

Posted on 2010-08-31
5
975 Views
Last Modified: 2012-05-10
I've been tasked to install 64 bit drivers on the print servers for around 100 printers throughout our domain. I'm having some problems installing the 64 bit drivers.

The print server in question is running Windows Server 2003 x32 bit SP1.

Normally I would expect to go to the printer properties --> Sharing --> Additional Drivers --> Check the x64 and add it that way. However, I get the following message:

"The specified location does not contain the driver HP LaserJet 8150 PCL 6 for the requested processor architecture."

I've downloaded the appropriate drivers and printed locally with my x64 Win7 test box so I've confirmed the drivers work.

I've also used the Print Manager from the test box and moved the x64 drivers to the server. I can't seem to associate the 64bit drivers to the printer without getting the above error.

I've also tried to use the specific printer driver and the HP universal print driver with no success.
0
Comment
Question by:jat0369
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 1

Expert Comment

by:cloughs
ID: 33571958
See if the attached driver works using your method above.  Extract it to a folder...

properties --> Sharing --> Additional Drivers --> Check the x64 --> point to the extracted folder above and it should find it and job done.  Some HP drivers are bugged though as ive had the same message as you when ive done exactly the same thing.  When this happened I logged a call with HP who emailed me a beta driver to fix the issue.  

So try both of those options and let me know how you get on

Good luck
lj8150pswinvistaxp2003-64.exe
0
 
LVL 1

Author Comment

by:jat0369
ID: 33572050
Thanks for the help.
I got the same results sadly.

Looks like I'm logging a call into HP.  :-(
0
 
LVL 1

Expert Comment

by:cloughs
ID: 33572078
When I had the same issue people said why not simply setup another print server running 64bit windows in a VM but i appreciate its not always quite that simple....

Keep me posted how you get on with HP as your method for installing it seems fine.
0
 
LVL 1

Accepted Solution

by:
jat0369 earned 0 total points
ID: 33580314
Well it cost me $39 bucks and I ended up figuring it out on my own, but I found the solution.      ¿_¿

The best way to resolve this issue was to upgrade the x86 driver to the the HP Universal Printing PCL 6( v5.1).

It supports x64 bit systems.
Now for the fun part...updating all the 75-100 printers.
0
 
LVL 1

Expert Comment

by:cloughs
ID: 33604668
Why did it cost you to find a solution?
Logging a call with HP is free?
0

Featured Post

[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

More or less everybody in the IT market understands the basics of Networking, however when we start talking about Storage Networks, things get a bit dizzier, and this is where I would like to help.
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question