• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 288
  • Last Modified:

Not receiving email exchange 2007

I have a Windows server 2008 SBS with Exchange 2007 I can open Outlook and see my email, I can send email but all of a sudden incoming email is not working. I can ping my mx record mail.company.com and IP is correct, I have a broadband provider and the ports are open, exchange is up to date, windows server is up to date, no errors.I restarted the server, the cable modems, I checked my antispam and is working fine. I raised the database size limit in the registry. I am at a lose of words, I have no clue what is going. I have never seen this before. Nothing is sitting in the queue either.
Matthew Galiano
Matthew Galiano
3 Solutions
Can you telnet to your mx record? (in case you dont know: cmd    telnet mail.company.com 25

What response do you get?
Matthew GalianoCTOAuthor Commented:
220 servername.domain.local microsoft esmtp service ready date and time.
Matthew GalianoCTOAuthor Commented:
oh and -0400
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

ok, so try this:

telnet mail.company.com 25
helo comapny.com
mail from: user@company.com
rcpt to: user@company.com

(remember the full stop on the new line)

What response do you get?
Go here
start > run > eventvwr
Under Windows Logs
Go to application

Copy paste the event errors from there.
I am looking for MsExchangeIS errors

Are there any errors with eventID 15000 and onwards ?

Please post back

Also go here and test it remotely
Test for inbound SMTP
1) Send a test email between two users within your environment
2) Send an inbound test message from your 3rd party spam filtering service of from your spam filtering appliance (if applicable)
3) Run the mail flow troubleshooter in Exchange Console
4) Run the message tracking wizard

Respond with results.
Matthew GalianoCTOAuthor Commented:
Thank you for your help, I appreciate it.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now