Outlook 2007 disconnects from Exchange 2010 server

Posted on 2010-08-31
Medium Priority
Last Modified: 2012-05-10
I have Outllook 2007 connected to a new Exchange 2010 Server and occasionally it disconnects and I am unable to send and receive mail. The computer is not connected to the domain and it happens a couple times a day for 1 to 2 hours. I cannot find any errors or logs that explain the problem. I have deleted the mailbox and reattached in online mode versus cache mode but the problem persists. Any ideas?
Question by:bretttf

Expert Comment

ID: 33572621
Are there any other clients connected to the Exchange server?  I see this kind of disconnect when an Exchange server is very busy or unavailable.

I would consider pinging the exchange server when disconnected.  A network trace to see if there is any communication would be helpful too.

Accepted Solution

naveencnair earned 2000 total points
ID: 33575345
Hi Brettt, press Crtl button and Right click on the Outlook icon in the taskbar and click the connection status. Try the butoon reconnect and see it connects automatically. Is the problem happens for all clients in the same network or for 1 client ? The exchange server is locally or remotely hosted ?

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