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automatic updates. same updates downloading

every few minutes I get a automatic update from Windows .The updates are the same ,I cancel the update ,but on restart the same updates pop up.I have contacted MS and tech support advised me, but problem stll arises.they have.contacted me by email to see if problem is fixed. but they are not now getting my replies ( appears so,because,they keep asking if problem is fixed.I run XP pro and the updates are KB 983583/ KB979909 /  KB 982168  and KB 982524 these pop up in a group of four,I have to disable automatic updates due to the frequency of popup
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wulfstan
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wulfstan
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1 Solution
 
anil_kumar137Commented:
Hello, please check in the event viewer and provide the error details for the updates which are having problem.
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TimAllanCommented:
Sounds like the updates got corrupted in the registry.
try this :
1. Open regedit
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SPx  (where x is the number of your current service pack)
3. Under the SPx key, locate and click the registry entry that corresponds to the number of the Microsoft Knowledge Base article (the six-digit numbers that you noted earlier).
4. Reboot...

They should reinstall correctly next time.
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wulfstanAuthor Commented:
TimAllan The update numbers are not shown in the regedit link
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Tomas ValentaCommented:
Look in c:\WINDOWS\WindowsUpdate.log where is info about Windows updates client communcation. If you did these updates after restart they will ask you for installing again ?
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anil_kumar137Commented:
Try to rename the folder SoftwareDistribution which is under and systemroot

i.e Windows


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anil_kumar137Commented:
Sorry!!! forgot to mention please rename the folder download which under SoftwareDistribution and restart the service wuauserv
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trial1982Commented:
Hi,

I would uninstall those updates mentioned and restart my machine. upon getting prompted for the updates,i would install again and restart my machine.
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che6auscCommented:
Hide the update when it is offered to you again: http://www.vistax64.com/tutorials/72491-windows-update.html
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wulfstanAuthor Commented:
che6ausc cannot do this with XP
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che6auscCommented:
Try this fix-it from Microsoft: http://support.microsoft.com/kb/971058
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wulfstanAuthor Commented:
che6ausc AS soon as I ran the link and rebooted the same updates popped up for installing again.I have tried every option. but it still appears
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che6auscCommented:
OK. Run regedit and navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache. Find the kb numbers under that key and delete them.
Capture.jpg
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Nice-GhazaCommented:
Dear,
              Please Try to download by the Same software Downloader after that up date
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TimAllanCommented:
All of these updates are referring to Microsoft .NET Framework 3.5 which seems to explain why all 4 are failing.  
Try this :
1. Download the tool from the following link:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
2. Save the zip file (dotnetfx_cleanup_tool.zip) from the above link to the local Desktop and extract it.
3. Double click cleanup_tool.exe to run the tool.
4. Please follow the instructions given.
In the "Product to cleanup:" box, please select ".NET Framework - All versions".
5. Click "Cleanup Now" button.
 
After removing .NET Framework components, reinstall .NET Framework 3.5 Service Pack 1 and its updates.
 
1. Click the following link:
Microsoft .NET Framework 3.5 and .NET Framework 3.5 Service Pack 1
http://download.microsoft.com/download/2/0/E/20E90413-712F-438C-988E-FDAA79A8AC3D/dotnetfx35.exe
2. Reinstall .NET framework and reboot.  

Good luck!
 
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wulfstanAuthor Commented:
Thanks  Tim .looks like problem solved
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