Share your konwledge reagding user experience with web sites
Hi,
I need all of your idea regarding experience with web sites.
Idea is have to have some sort of knowledge share so that knowledge can be use improve software quality.
for ex: user experience can be consider on design / functionality / usability..etc prospective.
if we consider response time taken for a particular transaction / waiting time taken to open a page, tat will be usability prospective.
If we visited a site and it delivered us unforgettable experience then it will be design prospective..
such like..
what are the things that you think when it comes to user experience with web sites? what are the bad experience that you ever had, what are the good things you saw. what sort of features/ things that you think it's better to have an improved site?
please feel free to share your ideas and ask me if i am not clear with my question. i am willing to share more details along this thread.
I need all of your idea regarding experience with web sites.
Idea is have to have some sort of knowledge share so that knowledge can be use improve software quality.
for ex: user experience can be consider on design / functionality / usability..etc prospective.
if we consider response time taken for a particular transaction / waiting time taken to open a page, tat will be usability prospective.
If we visited a site and it delivered us unforgettable experience then it will be design prospective..
such like..
what are the things that you think when it comes to user experience with web sites? what are the bad experience that you ever had, what are the good things you saw. what sort of features/ things that you think it's better to have an improved site?
please feel free to share your ideas and ask me if i am not clear with my question. i am willing to share more details along this thread.
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Thanks WallyMod: for attention
@ Ray_Paseur: Thanks for sharing your point of view.
The facts you have mentioned are really bad user experiences.
To answer the statement " What you're asking for seems to be the body of knowledge that one would expect to get from a four-year university degree"
No, That's incorrect. This is just a simple question, but I initiated this question to have sort of KS which i am researching these days. I'm in QA field quiet a long time now and this area seems to be lacking in SD.
Google will help but definitely this is not which i need for this case. I need real user experiences to be share.
I'm more looking in to people personal experiences rather than just bullet points where i can search from the web.
sdstuber: excellent. These are some good points that i have not been conscious at that degree.
Please do share more thoughts if you have
mish33: good article with UI level. rather in to applications but still good.
I'll share some of my experience that i have been researched so far..
The overall page load is optimized for the main target audience. If their is any wait, then while waiting, users should be supplied with appropriate feedback.
The site should follows to its own consistency and standards. This will allows users to perform tasks in the same sequence and manner across similar conditions.
some websites just time out without any proper acknowledgment. The sites should let users know if a page is programmed to ’time out,’ and warn users before time expires so they can request additional time.
Sites should prevents errors and helps the user recover from them. some times i been experience all the filled data to lost due to one missing filed on submit. That sort of functionality can be categorize as awful user experience.
Site should provides content for users with disabilities. I think this is very important point.
Users should be easily able to print the information. The printed pages should be developed with widths that print properly.
Link density should provide clarity and easy navigation.
Advertisements like contents make me sick. It is a very bad user experience.
something nice to have is web sites which provide useful set of frequently asked questions (FAQ) and answers.
These are some points that i had came across. I'll appreciate if you guys can contribute and make this thread more usable to any one who interests with web site quality in terms of user experience.
@ Ray_Paseur: Thanks for sharing your point of view.
The facts you have mentioned are really bad user experiences.
To answer the statement " What you're asking for seems to be the body of knowledge that one would expect to get from a four-year university degree"
No, That's incorrect. This is just a simple question, but I initiated this question to have sort of KS which i am researching these days. I'm in QA field quiet a long time now and this area seems to be lacking in SD.
Google will help but definitely this is not which i need for this case. I need real user experiences to be share.
I'm more looking in to people personal experiences rather than just bullet points where i can search from the web.
sdstuber: excellent. These are some good points that i have not been conscious at that degree.
Please do share more thoughts if you have
mish33: good article with UI level. rather in to applications but still good.
I'll share some of my experience that i have been researched so far..
The overall page load is optimized for the main target audience. If their is any wait, then while waiting, users should be supplied with appropriate feedback.
The site should follows to its own consistency and standards. This will allows users to perform tasks in the same sequence and manner across similar conditions.
some websites just time out without any proper acknowledgment. The sites should let users know if a page is programmed to ’time out,’ and warn users before time expires so they can request additional time.
Sites should prevents errors and helps the user recover from them. some times i been experience all the filled data to lost due to one missing filed on submit. That sort of functionality can be categorize as awful user experience.
Site should provides content for users with disabilities. I think this is very important point.
Users should be easily able to print the information. The printed pages should be developed with widths that print properly.
Link density should provide clarity and easy navigation.
Advertisements like contents make me sick. It is a very bad user experience.
something nice to have is web sites which provide useful set of frequently asked questions (FAQ) and answers.
These are some points that i had came across. I'll appreciate if you guys can contribute and make this thread more usable to any one who interests with web site quality in terms of user experience.
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SOLUTION
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ASKER
Hi,
Sorry for not been here for few days.
Thanks Bill, this is good piece of user experience that i gain form you. And thanks again Ray_Paseur:
I got some sort of good input to my query, hence i am going to close this question.
I am in difficulty of share the marks since I feel 500 is not en ought every body to share.
But i have decided to share the points with the order of the value added in to my question.
Sorry for not been here for few days.
Thanks Bill, this is good piece of user experience that i gain form you. And thanks again Ray_Paseur:
I got some sort of good input to my query, hence i am going to close this question.
I am in difficulty of share the marks since I feel 500 is not en ought every body to share.
But i have decided to share the points with the order of the value added in to my question.
ASKER
Sorry this is a mistake. i wanted to share points among all the experts. Please reset the question, so i am able to expect the solution and distribute the points by myself.
Thank you MaduKp
Sites that are slow to load.
Sites that require me to register with a lot of personal details before I can use the site.
Sites that are out of date or provide erroneous information.
Sites that have poorly organized information, or that require a lot of clicks to get the information I need.
Not sure if this is helpful to you. What you're asking for seems to be the body of knowledge that one would expect to get from a four-year university degree. You might want to make some Google searches for terms like "Good web design."
HTH, ~Ray