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Outlook ask password

Posted on 2010-09-01
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Last Modified: 2012-08-13
Hi,

I am in a AD with exchange.
One Outlook 2007 always ask for password and login at the starting.

All others Outlook (2000,2003,2007) don't ask this.

Whats can be the problem ?

Thanks very Much,
Yoann
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Question by:yoyolut
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mikesuss earned 500 total points
ID: 33577125
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Expert Comment

by:TheMak
ID: 33577191
Is Outlook asking for an account password? follow the below instructions,

Here are the steps you'll need to take:
Select Tools -> E-mail
Accounts menu option. (depending on your version of Outlook this option might be found under Tools -> Options -> Mail
Setup tab -> E-mail Accounts button)
The "View or change existing e-mail accounts" item should be already selected. Click "Next".
Select the account you want to modify and click "Change".
In the next screen, click "Remember password" in the "Logon Information" section in the lower left corner.
Then click "Next" or "OK" as necessary to confirm

OR is it asking for Profile at startup? follow the below instructions,
Go to control panel | Mail | Profiles and select the option to "Always use this profile".
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Expert Comment

by:sunnyc7
ID: 33577222
What version of Exchange server are you using ?
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Expert Comment

by:endital1097
ID: 33577235
Ctrl+Right-click the outlook icon in the task bar and select Test Email autoconfiguration
remove teh checks from the two guessmart boxes and test
take the OOF URL value (https://mail.contoso.com/ews/exchange.asmx) and browse to it using IE
you should not get any certificate warnings or login prompt

if you get a login prompt, make sure the site is within the local intranet zone so that windows integrated authentication is working
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Expert Comment

by:Muhammad Mulla
ID: 33577255
If the above suggestions don't work, then you may need to create a new profile.

Go to Control Panel > Mail > Profiles and delete the current profile.

Then, start up Outlook and configure the account again.

This is all assuming that you are running an Exchange environment and all the mail is kept on the server.
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Author Comment

by:yoyolut
ID: 33577297
Thank you,

It works fine.

But it's very funny, None of my outlook ask for a password, i am in a AD environnement. Ad is "Single sign on"

Have a nice day,
Yo
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Expert Comment

by:mikesuss
ID: 33577415
Which works fine?  Please assign points and close.
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