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Client did a factory restore and has wiped sage payroll

I have guy who has contacted me after he tried to repair his PC by doing a factory restore. The computer works great but all his documents and more importantly his sage payroll has gone.

Crazily he was doing his backup (only backup) to the local hard drive. I want to restore his sage .001 backup files or his .mdb which sage tell me contain is company info.

I used disk internals Uneraser to restore any .mdb's on the disk but access can't open any of them so I assume they are corrupt. Uneraser will not recover the .001 files as you can only reocver .doc's .xls etc

Can anyone recommend a good tool to get this data back.

Removed the SMTP Zone,

rindi,
EE ZA Storage

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noxcho

Try first of all Recuva free undelete tool: www.recuva.com
Then if it fails try GetDataBack by www.runtime.org
And this tool fails your shelter is at professional data recovery lab such as www.gillware.com
If the machine was filled with data before then the data is still intact so stop trying to write to this disk anything. Moreover take it off the machine and connect as slave to another PC so nothing could be installed there such as Windows updates. Then scan the drive with software I recommended above.

jamietoner

I recently had to do this on a relatives computer when they decided to restore to factory settings, I used a free program called Pc Inspector File Recovery and I was able to recover almost all the data .
http://www.snapfiles.com/get/pcinspector.html

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ocanada_techguy

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bridgegael

ASKER

Ontrack easy recovery was able to restor my .001 thanks