Solved

Missing Calendar Items - Exchange 2007

Posted on 2010-09-01
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Last Modified: 2012-05-10
A customer has recently noticed that a number of users have their calendar items missing. Items only going back 3-6 months (varying) with only recurring items going back beyond this. My first thought was that auto-archive was archiving to PST but this isn't the case. Can anybody point me in the right direction to resolving why this has\is happening?

Thanks in advance
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Question by:jason2302
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5 Comments
 
LVL 28

Expert Comment

by:sunnyc7
ID: 33579910
Can you check if these items are missing when you login using OWA ?
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Author Comment

by:jason2302
ID: 33580219
checked....missing in owa too
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LVL 28

Accepted Solution

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sunnyc7 earned 500 total points
ID: 33580268
do you have any phones / IMAP4 accounts connected to this account.

what happens if you change the password - what will it break ?
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Author Comment

by:jason2302
ID: 33580344
there are a couple of users with BB's using desktop manager...its a possibility that the sync had the BB overwite the mailbox but there is one user that doesn't use a BB and it would appear that their calendar has dissapeared too. Sorry... a little vague here but a couple of the users weren't sure if they ever put anything in their calendar
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Author Closing Comment

by:jason2302
ID: 33930059
Users blackberries were deleting the old calendar items
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