Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Missing Calendar Items - Exchange 2007

Posted on 2010-09-01
5
Medium Priority
?
980 Views
Last Modified: 2012-05-10
A customer has recently noticed that a number of users have their calendar items missing. Items only going back 3-6 months (varying) with only recurring items going back beyond this. My first thought was that auto-archive was archiving to PST but this isn't the case. Can anybody point me in the right direction to resolving why this has\is happening?

Thanks in advance
0
Comment
Question by:jason2302
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 28

Expert Comment

by:sunnyc7
ID: 33579910
Can you check if these items are missing when you login using OWA ?
0
 

Author Comment

by:jason2302
ID: 33580219
checked....missing in owa too
0
 
LVL 28

Accepted Solution

by:
sunnyc7 earned 2000 total points
ID: 33580268
do you have any phones / IMAP4 accounts connected to this account.

what happens if you change the password - what will it break ?
0
 

Author Comment

by:jason2302
ID: 33580344
there are a couple of users with BB's using desktop manager...its a possibility that the sync had the BB overwite the mailbox but there is one user that doesn't use a BB and it would appear that their calendar has dissapeared too. Sorry... a little vague here but a couple of the users weren't sure if they ever put anything in their calendar
0
 

Author Closing Comment

by:jason2302
ID: 33930059
Users blackberries were deleting the old calendar items
0

Featured Post

Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

704 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question