Out of Office Sync with Blackberry

We are running BES 5.0.2 with Exchange 2003 SP2 on Windows Server 2003 platforms.  We are experiencing an odd problem with the out of office replies.  If I update the text/status (in or out of the office) on the blackberry it syncs with outlook.  If we update the text/status in outlook it does not sync with the blackberry.

Any ideas?
WashREITAsked:
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GitchoConnect With a Mentor Commented:
Not sure that email reconciliation settings affect OOO text ...

OOO is partially dependent on handheld firmware version - not all support it.  

I would recommend setting a static mailbox agent for the user in question (reload the user), make changes to the OOO, and then reviewing the MAGT_XXX log it creates to find out what is being sync'd and if its failing (may need to turn up logging verbosity).
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SysExpertCommented:
Not sure, but I would start with the PIM sync settings on the server or BB device.

I hope this helps !
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WashREITAuthor Commented:
A firmware update on the device seemed to have resolved the issue.  Thanks and sorry for the delay.
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