[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Out of Office Sync with Blackberry

Posted on 2010-09-01
3
Medium Priority
?
1,445 Views
Last Modified: 2012-05-10
We are running BES 5.0.2 with Exchange 2003 SP2 on Windows Server 2003 platforms.  We are experiencing an odd problem with the out of office replies.  If I update the text/status (in or out of the office) on the blackberry it syncs with outlook.  If we update the text/status in outlook it does not sync with the blackberry.

Any ideas?
0
Comment
Question by:WashREIT
3 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 33580403
Not sure, but I would start with the PIM sync settings on the server or BB device.

I hope this helps !
0
 
LVL 5

Accepted Solution

by:
Gitcho earned 800 total points
ID: 33581302
Not sure that email reconciliation settings affect OOO text ...

OOO is partially dependent on handheld firmware version - not all support it.  

I would recommend setting a static mailbox agent for the user in question (reload the user), make changes to the OOO, and then reviewing the MAGT_XXX log it creates to find out what is being sync'd and if its failing (may need to turn up logging verbosity).
0
 

Author Closing Comment

by:WashREIT
ID: 34844917
A firmware update on the device seemed to have resolved the issue.  Thanks and sorry for the delay.
0

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
If you have a smartphone, I'm sure you've noticed that web applications are changing. Yet, are you aware of how these changes are going to impact your organization or company?
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
In this video I will demonstrate how to set up Nine, which I now consider the best alternative email app to Touchdown.
Suggested Courses

640 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question