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CRM 4.0 How can I find out which user is assigned to a role?

Posted on 2010-09-01
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Last Modified: 2012-05-10
We are experiencing major issues with our roles.  Some people are able to add contacts and some are not.  The roles were set up for this simple task and were working.   Is there a way to run a report to see who is assigned to a specific role?  Also is there a way to reset roles?
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Question by:mtcne
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stacko111 earned 2000 total points
ID: 33581559
There is a standard report in CRM that shows this information, I think it is called User Summary or something like that.

Not sure what you mean by resetting roles. If you mean move it back to the standard CRM roles, the best way I can think of doing this is to install a new CRM on a test machine and importing/copying the roles from there.
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by:mtcne
ID: 33608090
Found it.  Thanks.
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