Not all contacts showing in ACT 2009
Posted on 2010-09-01
I have an issue with a user (the boss's secretary) who is normally very good with programs showed me today that she is only showing 763 contacts in her copy of ACT running on her computer. I know for a fact we have 1665 on the server. This number doesn't change even after she syncs with the server. A stranger thing is that I saw her sync earlier today and it updated 39 records. However, when I went in a little while ago to check a record she said she knows was finished before she ran the sync, it doesn't show up in the database on the server. We only run 1 ACT database on the server so she can't be connected to another one, even though that's what it sounds like. Does anybody have any ideas.