Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Receive an error message, "[Error 3371] QuickBooks could not load the license data. This may be caused by missing or damaged files." after installing QuickBooks 2006

Posted on 2010-09-01
7
Medium Priority
?
1,768 Views
Last Modified: 2012-05-10
Receive an error message, "[Error 3371] QuickBooks could not load the license data. This may be caused by missing or damaged files." after installing QuickBooks 2006.

How can I fix this issue?

I have called QuickBooks tech support and they say that they no longer support QuickBooks 2006.

Also, I have searched the Intuit QuickBooks website, and haven't found any details on how to fix this issue.

How can I fix this issue?
0
Comment
Question by:Knowledgeable
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
7 Comments
 
LVL 3

Accepted Solution

by:
Osajus earned 1000 total points
ID: 33582170
0
 

Author Comment

by:Knowledgeable
ID: 33582267
Yes, I tried that hyperlink, but I still receive the same message whenever I launch QuickBooks.
0
 
LVL 3

Assisted Solution

by:Osajus
Osajus earned 1000 total points
ID: 33582334
I have seen others having luck with a program called 3371 fixer, but I am leery about that.

here is another:
http://forums.quickbooksusers.com/showthread.php?t=21646

Sorry to just be researching links, but I don't have 06 to play with
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 98

Assisted Solution

by:John Hurst
John Hurst earned 1000 total points
ID: 33582456
You may have to upgrade QuickBooks, but first try the following:

1. Determine if you can download the QB 2006 patches and upgrades from the Intuit site. If not, you may have to upgrade.
2. Find the file reboot.bat in the Program Files -> Inuit or Quickbooks folder.
3. Open a command prompt and run reboot. Does that help?
4. If not, uninstall QuickBooks, restart and reinstall it. You need your original license key to do this. Update it. Can you run QuickBooks?
5. If not, consider upgrading so you can get support.
... Thinkpads_User
0
 

Author Comment

by:Knowledgeable
ID: 33622369
Does anyone else know of any other possile solutions?
0
 
LVL 98

Assisted Solution

by:John Hurst
John Hurst earned 1000 total points
ID: 33622724
I have outline all the steps, so if you cannot get QB2006 going, then you will almost for certain have to upgrade.
... Thinkpads_User
0
 

Author Comment

by:Knowledgeable
ID: 33730677
Moderators, please open this question back up so that I can award points to those who responded.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Instead of error trapping or hard-coding for non-updateable fields when using QODBC, let VBA automatically disable them when forms open. This way, users can view but not change the data. Part 1 explained how to use schema tables to do this. Part 2 h…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…
Suggested Courses

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question