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Receive an error message, "[Error 3371] QuickBooks could not load the license data. This may be caused by missing or damaged files." after installing QuickBooks 2006

Posted on 2010-09-01
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Last Modified: 2012-05-10
Receive an error message, "[Error 3371] QuickBooks could not load the license data. This may be caused by missing or damaged files." after installing QuickBooks 2006.

How can I fix this issue?

I have called QuickBooks tech support and they say that they no longer support QuickBooks 2006.

Also, I have searched the Intuit QuickBooks website, and haven't found any details on how to fix this issue.

How can I fix this issue?
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Question by:Knowledgeable
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Osajus earned 250 total points
ID: 33582170
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Author Comment

by:Knowledgeable
ID: 33582267
Yes, I tried that hyperlink, but I still receive the same message whenever I launch QuickBooks.
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by:Osajus
Osajus earned 250 total points
ID: 33582334
I have seen others having luck with a program called 3371 fixer, but I am leery about that.

here is another:
http://forums.quickbooksusers.com/showthread.php?t=21646

Sorry to just be researching links, but I don't have 06 to play with
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LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 33582456
You may have to upgrade QuickBooks, but first try the following:

1. Determine if you can download the QB 2006 patches and upgrades from the Intuit site. If not, you may have to upgrade.
2. Find the file reboot.bat in the Program Files -> Inuit or Quickbooks folder.
3. Open a command prompt and run reboot. Does that help?
4. If not, uninstall QuickBooks, restart and reinstall it. You need your original license key to do this. Update it. Can you run QuickBooks?
5. If not, consider upgrading so you can get support.
... Thinkpads_User
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Author Comment

by:Knowledgeable
ID: 33622369
Does anyone else know of any other possile solutions?
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LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 33622724
I have outline all the steps, so if you cannot get QB2006 going, then you will almost for certain have to upgrade.
... Thinkpads_User
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Author Comment

by:Knowledgeable
ID: 33730677
Moderators, please open this question back up so that I can award points to those who responded.
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