?
Solved

Receive an error message, "[Error 3371] QuickBooks could not load the license data. This may be caused by missing or damaged files." after installing QuickBooks 2006

Posted on 2010-09-01
7
Medium Priority
?
1,673 Views
Last Modified: 2012-05-10
Receive an error message, "[Error 3371] QuickBooks could not load the license data. This may be caused by missing or damaged files." after installing QuickBooks 2006.

How can I fix this issue?

I have called QuickBooks tech support and they say that they no longer support QuickBooks 2006.

Also, I have searched the Intuit QuickBooks website, and haven't found any details on how to fix this issue.

How can I fix this issue?
0
Comment
Question by:Knowledgeable
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
7 Comments
 
LVL 3

Accepted Solution

by:
Osajus earned 1000 total points
ID: 33582170
0
 

Author Comment

by:Knowledgeable
ID: 33582267
Yes, I tried that hyperlink, but I still receive the same message whenever I launch QuickBooks.
0
 
LVL 3

Assisted Solution

by:Osajus
Osajus earned 1000 total points
ID: 33582334
I have seen others having luck with a program called 3371 fixer, but I am leery about that.

here is another:
http://forums.quickbooksusers.com/showthread.php?t=21646

Sorry to just be researching links, but I don't have 06 to play with
0
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

 
LVL 97

Assisted Solution

by:Experienced Member
Experienced Member earned 1000 total points
ID: 33582456
You may have to upgrade QuickBooks, but first try the following:

1. Determine if you can download the QB 2006 patches and upgrades from the Intuit site. If not, you may have to upgrade.
2. Find the file reboot.bat in the Program Files -> Inuit or Quickbooks folder.
3. Open a command prompt and run reboot. Does that help?
4. If not, uninstall QuickBooks, restart and reinstall it. You need your original license key to do this. Update it. Can you run QuickBooks?
5. If not, consider upgrading so you can get support.
... Thinkpads_User
0
 

Author Comment

by:Knowledgeable
ID: 33622369
Does anyone else know of any other possile solutions?
0
 
LVL 97

Assisted Solution

by:Experienced Member
Experienced Member earned 1000 total points
ID: 33622724
I have outline all the steps, so if you cannot get QB2006 going, then you will almost for certain have to upgrade.
... Thinkpads_User
0
 

Author Comment

by:Knowledgeable
ID: 33730677
Moderators, please open this question back up so that I can award points to those who responded.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Code that checks the QuickBooks schema table for non-updateable fields and then disables those controls on a form so users don't try to update them.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question