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tremak

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dell laptop running windows 7 won't let me use system restore

I'm trying to use CTRL-F11 to get my daughter's Dell laptop running windows 7 to let me restore from the recovery partition. When I hit the keys together just as the Dell logo appears, it acts as if I've done nothing.

This system will not boot up. When you let it try and boot normal, it asks if you want to boot normal or run system repair. When you say normal, it will eventually reboot and ask the question again. If you select system repair, it will hang forever.
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PowerEdgeTech
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Either the recover partition has been nuked or the hdd is failing have you tried running diagnostics?
you can get restore cd's from Dell