Solved

Outlook Outgoing mail server setup (ATT & Road Runner)

Posted on 2010-09-01
5
3,076 Views
Last Modified: 2012-05-10
I have an intersting problem and hope someone can help me figure it out.   I am trying to setup outlook to receive mail from my RoadRunner account but send mail on an ATT Uverse account with yahoo.   I thought this would be straight forward but I can't get it to work.      Here are the outlook 2007 settings.

Account POP3
incoming server:  pop-server.austin.rr.com
outgoing server:  smtp.att.yahoo.com

Loging information is my login for my Road Runner account.

Under More Settings...

Outgoing Server Tab - I checked "my outgoing server (SMTP) requires authentication
Radio button for "Log on using" is enabled
User Name and password are my ATT account.

Advanced Tab - Incoming server is set to port 110 for Road Runner

Advanced Tab - Outgoing server is set to port 465 for ATT
Use the following type of encrypted connection = None


If I hit the "test account Settings" button I am successful logging into Road Runner because I get the green check mark for "log onto incoming mail server (pop3).   However I get the red X for "Send test e-mail message"

What am I doing wrong?   In theory I should be able to receive on one and send on the other.   I recently switched from RR to ATT and need to get to my RR account so I can send a message about my address change.   Because I am no longer connected to RR I can't access their sending server according to their tech support team so I must use ATT to send.

If I configure an account using all ATT settings everything works for send and receive.

Help
0
Comment
Question by:jondrejik
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 2

Expert Comment

by:ching023
ID: 33582939
I think you might need to setup 2 accounts in Outlook 2007, they should both work. then when you reply a email, you can add the from field, to see if you can change the from account.
 
0
 

Author Comment

by:jondrejik
ID: 33582967
I have added 2 accounts and tried the send / receive groups options.  .  I setup the ATT account as default with send / receive selected.  The roadrunner  account is set to receive only.   This works  as I am able to receive from both accounts.  However if I reply to an email from the RR account it tries to send it via the RR settings which don't work.  

Is there a way to force all mail (reply / forward) from the RR account to be sent using the ATT account settings?
0
 

Author Comment

by:jondrejik
ID: 33582982
One more thing.   After the initial mail fails and it is in the oubox, if I open it and select the att account using the accounts button and resend it works.   The account button shows up under neath the "send" button when I open the failed email in the outbox.

Is there a way to have everything send from the default att account?
0
 
LVL 2

Accepted Solution

by:
ching023 earned 500 total points
ID: 33583092
Not sure about if that can set to default send from a specific account. but pretty sure that you can choose to send out from the other account by just 1 little extra click.
0
 

Author Closing Comment

by:jondrejik
ID: 34679181
did not resolve
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question