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fonts different while printing in pdf

Posted on 2010-09-01
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Last Modified: 2012-08-14
my computer cannot print pdf files. the english words will be changed to an unknown font/text.

I've tried to uninstall and reinstall acrobat reader but to no avail. Printing same documents in other format eg in MS words, notepad etc is all ok.

I've send the pdf file to another person to print from the same printer that we share and it turns out OK. only my computer has problem while printing a pdf file. I've attached a caption. please take a look.

computer running xp pro os.
acrobat reader - latest version.

THanks
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Question by:moombaz
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13 Comments
 
LVL 38

Expert Comment

by:hdhondt
ID: 33583622
Compare the font settings in your printer driver to those in the PDF driver. In my version of Adobe PDF writer, it's under the Layout button > Advanced tab. The same is true for my printer driver (Phaser 6200). To ensure the same font, the best setting is to select "Download as Softfont" for all TrueType fonts.

You can make this setting the default by going to Start > Printers & Faxes. Right-click the printer and select Properties. Click the Advanced tab and then the Printing Defaults button. After selecting softfonts, click OK, then click the General tab and the Printing Preferences button. Make the same change there.
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Author Comment

by:moombaz
ID: 33583650
i'll try it out. will update if it works or not
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Author Comment

by:moombaz
ID: 33583656
ouh ya. i forgot to include the caption.
img-9020945-0001.pdf
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Author Comment

by:moombaz
ID: 33584945
I tried doing your method but it didnt work. anyway there is nothing like softfont kind of thing.
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LVL 38

Expert Comment

by:hdhondt
ID: 33585471
Are you using Adobe's PDF Writer to create the PDF, or some other utility? There are many of them; which one do you use?

And, is the document in English, or in an Asian language?
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Author Comment

by:moombaz
ID: 33586643
The document is in english. Im not using any PDF writer. Its a pdf file that is sent from another person. When I print (to Xerox printer), the font will turn out to be gibberrish.
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LVL 38

Expert Comment

by:hdhondt
ID: 33592718
Sorry, I was under the assumption you were trying to create a PDF. My mistake - on re-reading your question it's obvious what you meant.

Try this:

Go to Print in Acrobat Reader. Click the Advanced button, and tick "Print as image". The document should now print correctly.

Another thing you can try. First find out what font is used in that PDF. Then copy that font from a working PC to yours. Fonts are stored in C:\WINDOWS\FONTS.
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LVL 38

Expert Comment

by:hdhondt
ID: 33592735
Oh, and another thing to try. If your printer supports both PostScript and PCL, try installing the PCL driver if you currently use PostScript, or vice versa.
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Author Comment

by:moombaz
ID: 33592801
how to know if my computer supports both PostScript and PCL? and also where and how to install them.
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Author Comment

by:moombaz
ID: 33592962
anyway. i tried changing - Go to Print in Acrobat Reader. Click the Advanced button, and tick "Print as image". The document should now print correctly. - it doesnt work.

I also installed Postscript from adobe. tried printing again also cannot work.
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LVL 38

Expert Comment

by:hdhondt
ID: 33593146
I'm talking about a PostScript driver for the printer. You can check the driver type by going to Start > Printers & Faxes. Right-click the printer and select Properties. Then click the Advanced tab and it will show the driver type there.

What model printer are you using?
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Author Comment

by:moombaz
ID: 33688405
im using a Xerox apeosport 450. Driver is from print server.
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Accepted Solution

by:
hdhondt earned 500 total points
ID: 33690137
Your printer supports PCL as well as PS. You can download the drivers from:

http://tinyurl.com/32kyeca

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