Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 799
  • Last Modified:

fonts different while printing in pdf

my computer cannot print pdf files. the english words will be changed to an unknown font/text.

I've tried to uninstall and reinstall acrobat reader but to no avail. Printing same documents in other format eg in MS words, notepad etc is all ok.

I've send the pdf file to another person to print from the same printer that we share and it turns out OK. only my computer has problem while printing a pdf file. I've attached a caption. please take a look.

computer running xp pro os.
acrobat reader - latest version.

THanks
0
moombaz
Asked:
moombaz
  • 7
  • 6
1 Solution
 
hdhondtCommented:
Compare the font settings in your printer driver to those in the PDF driver. In my version of Adobe PDF writer, it's under the Layout button > Advanced tab. The same is true for my printer driver (Phaser 6200). To ensure the same font, the best setting is to select "Download as Softfont" for all TrueType fonts.

You can make this setting the default by going to Start > Printers & Faxes. Right-click the printer and select Properties. Click the Advanced tab and then the Printing Defaults button. After selecting softfonts, click OK, then click the General tab and the Printing Preferences button. Make the same change there.
0
 
moombazAuthor Commented:
i'll try it out. will update if it works or not
0
 
moombazAuthor Commented:
ouh ya. i forgot to include the caption.
img-9020945-0001.pdf
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
moombazAuthor Commented:
I tried doing your method but it didnt work. anyway there is nothing like softfont kind of thing.
0
 
hdhondtCommented:
Are you using Adobe's PDF Writer to create the PDF, or some other utility? There are many of them; which one do you use?

And, is the document in English, or in an Asian language?
0
 
moombazAuthor Commented:
The document is in english. Im not using any PDF writer. Its a pdf file that is sent from another person. When I print (to Xerox printer), the font will turn out to be gibberrish.
0
 
hdhondtCommented:
Sorry, I was under the assumption you were trying to create a PDF. My mistake - on re-reading your question it's obvious what you meant.

Try this:

Go to Print in Acrobat Reader. Click the Advanced button, and tick "Print as image". The document should now print correctly.

Another thing you can try. First find out what font is used in that PDF. Then copy that font from a working PC to yours. Fonts are stored in C:\WINDOWS\FONTS.
0
 
hdhondtCommented:
Oh, and another thing to try. If your printer supports both PostScript and PCL, try installing the PCL driver if you currently use PostScript, or vice versa.
0
 
moombazAuthor Commented:
how to know if my computer supports both PostScript and PCL? and also where and how to install them.
0
 
moombazAuthor Commented:
anyway. i tried changing - Go to Print in Acrobat Reader. Click the Advanced button, and tick "Print as image". The document should now print correctly. - it doesnt work.

I also installed Postscript from adobe. tried printing again also cannot work.
0
 
hdhondtCommented:
I'm talking about a PostScript driver for the printer. You can check the driver type by going to Start > Printers & Faxes. Right-click the printer and select Properties. Then click the Advanced tab and it will show the driver type there.

What model printer are you using?
0
 
moombazAuthor Commented:
im using a Xerox apeosport 450. Driver is from print server.
0
 
hdhondtCommented:
Your printer supports PCL as well as PS. You can download the drivers from:

http://tinyurl.com/32kyeca

0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 7
  • 6
Tackle projects and never again get stuck behind a technical roadblock.
Join Now