jimxox
asked on
Can only access BT site!!
SBS2008, with a douzen clients
All computers can only access BT websites and no-one else. All other sites just time out. The strange thing is that DNS is working fine. I can resolve and ping Google, the BBC etc and get a quick response time
Site picks up email via POP. Can ping the POP server, but can not collect email. Connection times out
Strangely, I can connect to the site remotely via it's remote access site, and VPN
Have been on to BT, and they say "It's not us!" But it must be them don't you think?
Any one seen this before
Thanks
Jim
All computers can only access BT websites and no-one else. All other sites just time out. The strange thing is that DNS is working fine. I can resolve and ping Google, the BBC etc and get a quick response time
Site picks up email via POP. Can ping the POP server, but can not collect email. Connection times out
Strangely, I can connect to the site remotely via it's remote access site, and VPN
Have been on to BT, and they say "It's not us!" But it must be them don't you think?
Any one seen this before
Thanks
Jim
ASKER
the site is connected to the Internet via a BT supplied ADSL router set to automatically pick up external IP automatically, as is DNS.
No Proxy used on site
No Proxy used on site
is the pop server a BT server too? can you ping google?
ASKER
Pop is at a different supplier. Can ping the POP server, but no email!
Can ping Google ok, but no web page shown
Have seen something like this once before, when the bill had not been paid. I suspect that BT have screwed up and put the account on hold even though they say they haven't
Can ping Google ok, but no web page shown
Have seen something like this once before, when the bill had not been paid. I suspect that BT have screwed up and put the account on hold even though they say they haven't
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ASKER
BT's automatic DNS server settings were the issue.
Set DNS to manual and it kicked right in.
BT's available DNS servers are (given to me by BT helpdesk):
194.72.9.34
194.72.9.38
194.74.65.68
194.74.65.69
194.72.0.98
192.72.0.114
62.6.4.162
62.6.4.178
Set DNS to manual and it kicked right in.
BT's available DNS servers are (given to me by BT helpdesk):
194.72.9.34
194.72.9.38
194.74.65.68
194.74.65.69
194.72.0.98
192.72.0.114
62.6.4.162
62.6.4.178
How is your site connected to the internet? It does sound like a BT problem, but it *might* be something local doing it.