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Vista Business explorer.exe APPCRASH error

Morning All,

I have a laptop on windows vista business, and keep recieving an explorer.exe APPCRASH error on a daily basis. I will show a report below:

Problem signature
Problem Event Name:      APPCRASH
Application Name:      Explorer.EXE
Application Version:      6.0.6001.18164
Application Timestamp:      4907e242
Fault Module Name:      ntdll.dll
Fault Module Version:      6.0.6001.18000
Fault Module Timestamp:      4791a7a6
Exception Code:      c0000005
Exception Offset:      000659c3
OS Version:      6.0.6001.2.1.0.256.6
Locale ID:      2057
Additional Information 1:      40d4
Additional Information 2:      4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3:      40d4
Additional Information 4:      4062ad41ec8067256aa4c5e2b56d3c79

Does anybody know what is causing this to happen and how it can be resolved? I have also attached a text file including a few of the other problem reports.

Hope somebody can help with this.

Thanks.

explorer-errors.txt

vickzz

Use Autoruns to disable Explorer Shell Extensions and see if it still crashes.

http://download.sysinternals.com/Files/Autoruns.zip

choy77

ASKER

Hi Vickzz, are there any implications of disabling the explorer shell extensions? And do you know why these crashes are happening?

Thanks.

ASKER CERTIFIED SOLUTION

vickzz

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choy77

ASKER

Malware was causing the problem