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ID File, lost password

Afternoon,

I have an ID file that has an unknown password, can you please offer assistance in how to recover this?  When the user clicks on "Recover Password" a box appears promting for 2 passwords of recovery authorities but we do not know what these are.

I do have one authority password / Id file that I know, the others in the list are in administrators group.

Domino v 8.5.1FP3
ID File would have orignally been created in Domino 6.0 / 6.5.

Many Thanks

K
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techmiss
Asked:
techmiss
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1 Solution
 
mbonaciCommented:
When the safe ID was created admin used the default setting of 2 recovery authorities (needed to reset the password), so you have to use two, one is not enough.
You cannot bypass this in any way...

All you can do is delete this person and recreate it, but be aware that all encrypted documents/fields (created with previous ID's private key) will be lost.
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techmissAuthor Commented:
Yeah thats what I was worried about, the top level certifier has been lost by previous incumbants.

So the level is thus:
company\site\server

I only have an authority for the site and not company :(

Thanks

K
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Sjef BosmanGroupware ConsultantCommented:
Is there only one server (yours) or are there more in your company? Who then administers these Domino servers??

Proper procedure would require that copies of the cert.id files + passwords be kept in a safe, outside the company's premises.

If your server is the only one, you'd better ask the IT manager or highr up the chain to ask help from the previous admin. If necessary, sue that person, you might have a case.
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techmissAuthor Commented:
Thanks for your replies.

I have recreated the users ID file by following this document and it has worked well.

http://www-01.ibm.com/support/docview.wss?rs=463&context=SSKTMJ&dc?520&uid=swg21224443&loc=en_US&cs=UTF-8&lang=en&rss=ct463lotus

@sjef_bosman: you are corrrect, proper procedue wasn't followed but this is a long story....

Regards

K
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techmissAuthor Commented:
As attached knowledgebase article explains, person was not deleted, rather person document although this did point me in the right direction.

Thanks
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Sjef BosmanGroupware ConsultantCommented:
But I really LOOOOVE long stories... ;-))
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