Link to home
Start Free TrialLog in
Avatar of techmiss
techmissFlag for United Kingdom of Great Britain and Northern Ireland

asked on

ID File, lost password

Afternoon,

I have an ID file that has an unknown password, can you please offer assistance in how to recover this?  When the user clicks on "Recover Password" a box appears promting for 2 passwords of recovery authorities but we do not know what these are.

I do have one authority password / Id file that I know, the others in the list are in administrators group.

Domino v 8.5.1FP3
ID File would have orignally been created in Domino 6.0 / 6.5.

Many Thanks

K
ASKER CERTIFIED SOLUTION
Avatar of mbonaci
mbonaci
Flag of Croatia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of techmiss

ASKER

Yeah thats what I was worried about, the top level certifier has been lost by previous incumbants.

So the level is thus:
company\site\server

I only have an authority for the site and not company :(

Thanks

K
Avatar of Sjef Bosman
Is there only one server (yours) or are there more in your company? Who then administers these Domino servers??

Proper procedure would require that copies of the cert.id files + passwords be kept in a safe, outside the company's premises.

If your server is the only one, you'd better ask the IT manager or highr up the chain to ask help from the previous admin. If necessary, sue that person, you might have a case.
Thanks for your replies.

I have recreated the users ID file by following this document and it has worked well.

http://www-01.ibm.com/support/docview.wss?rs=463&context=SSKTMJ&dc?520&uid=swg21224443&loc=en_US&cs=UTF-8&lang=en&rss=ct463lotus

@sjef_bosman: you are corrrect, proper procedue wasn't followed but this is a long story....

Regards

K
As attached knowledgebase article explains, person was not deleted, rather person document although this did point me in the right direction.

Thanks
But I really LOOOOVE long stories... ;-))