crystal reports 7.0 export not working
I have a web application built in ASP and was running on a windows 2000 Server (IIS 5). I moved the application to a new Windows 2003 server (IIS 6). Everything on the application seem to be running on the new server, all reports run, but when I select the Export button, I tried the multiple formats, and nothing gets exported, I do not get any error message ans some times a blank file is created. I tried Excel, Word, and Rich Text Format. I have Crystal Reports 7.0 Server software installed on the Server.
I still have the old server and it is working fine if you need me to check some settings.
Thanks,
Bill
I still have the old server and it is working fine if you need me to check some settings.
Thanks,
Bill
GMGenius
You will be missing the export DLL's, you will need to find the export dlls for Crystal. did you do a full install of crystal on the other machine?
ASKER
I did a full install ofCrystal on the new server. I am not getting any error messages on any files missing. Which DLL should I be looking for?
I would suspect that CR7 (built for Windows 3/95 may not be compatible fully with Win Server 2003.
Can you run in somne compatibility mode?
mlmcc
Can you run in somne compatibility mode?
mlmcc
ASKER
It ran fine on Windows 2000 Server and Windows XP workstation. I did not get any compatibilty issues with the installation on the server and the tranfer from IIS 5 to IIS 6 was fine two. Ther are no options for running in Compatibilty mode.
Any other ideas? What export DLL files were you referring to?
Bill
Any other ideas? What export DLL files were you referring to?
Bill
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I checked all the DLLs and they are on the Windows 2000 and 2003 servers.
New OS changes and old software no longer work, but shouldn't there be an error message?
One other thing I have in my application is that I use Microsft Java and before the report open I get an IE security warning about running Crystam Smar viewer for java. Could this have something to do with it?
Thanks,
Bill
New OS changes and old software no longer work, but shouldn't there be an error message?
One other thing I have in my application is that I use Microsft Java and before the report open I get an IE security warning about running Crystam Smar viewer for java. Could this have something to do with it?
Thanks,
Bill
ASKER
Do you think if I upgrade to a newer version of crystal reports, I will be able to solve the problem. I have 8.0 and 8.5.
You might. You would have to update the application to use the newer dlls.
mlmcc
mlmcc
ASKER
The answer was informational and no solution was provided. Since There is no solution because of the age of the software and compatibility.