Cisco Unity Services Stopped
Posted on 2010-09-02
I am running Cisco Unity version 4.2. This server was in place before I joined the company, so I don't have a ton of knowledge on it.
I have been getting the following automatically generated emails:
Subject: Error Unity Services Stopped
The UnityMTA folder exceeds the threshold size Server <Servername> restarting the Unity Services
I see the folder they are referring to, it's C:\CommServer\UnityMTA. Inside there, there are 285 text documents with mailbox names on there. I'm guessing these are logs of messages? All the documents accumulate to 1.1mb, I'm guessing my threshold is 1mb?!? There is also a "failed" directory with 2 wav files and 2 text documents.
Couple questions, if you have the answers to any of them:
1. What is this directory used for?
2. How do I increase the threshold? <or> purge these files correctly?
3. How do I change where these emails are going? Currently the server is automatically generating them and sending them to my counterpart instead of me.
Thank you all for taking the time to help!