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SBS 2003 - .net updates freeze, cant install any

Posted on 2010-09-02
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Last Modified: 2012-05-10
Hello.
I have the client that has a SBS 2K3 DC. For the last few maintanance periods i couldnt install any .net updates - SPs for 2.0 and 3.x, any updates for .net.
update process would freeze (the server doesnt lock up). It also stops my exchange. I left it for 6 hours one day - it didnt complete. I can un-do the update, roll back the changes, and things are working again.
I tried to remove all .net versions, ran clean-up tools from MS. Download .net install files and SPs, re-run installation - all gets stuck at the same point - .net install ok, but cant install any SPs or updates.
so question - anyone experienced anything similar? And what else can i try to fix the problem?
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Question by:Lisij
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by:Cris Hanna
ID: 33593633
do you know exacty which update it is that's causing the issue?
2nd question...do you have anything installed on the server which requires .net 2.0 or 3.0 or 3.5
None of the SBS 2003 pieces require those.
QB 2008 and higher require .NET 2.0   If you're not running QB or anything else that requires .NET higher than 1.1   just don't install them
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Author Comment

by:Lisij
ID: 33598077
Hello.
Yes, i do know what fails:
This one hangs:
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Familiy Update for .NET versions 2.0 through 3.5 (KB951847) x86.
It doesnt actually show as "Unresponsive", i have several processes related to the update running in the task manager: KB-????somthing.exe, hotfix.exe, something else. But they just sit in the task manager, not taking on any resources or CPU time.

Other updates fail to install:
Sec. update for .net Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB983583)
Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Windows Server 2003 and Windows XP x86 (KB982524).

Just checked the server, interesting thing happened.
The first update i mentioned disappeared somewhere. I know that after i rolled it back, it was still an option to install through the Windows Updates, but i hid it so it wouldnt tempt me. But now its nowhere to be found. I did install a couple of updates successfully after this one failed, maybe newer update included the older one?
Nonetheless, 983583 and 982524 still fail. There is also "MS .NET Framework 2.0 SP2 update for Windows Server 2003 and Windows XP x86 (KB976569)" which i tried to install back in June, also unsuccessful.

As for what installed on the server...
It is SBS2003 running as a Domain Controller. So, we have AD, DNS, DHCP, Exchange. I believe SBS comes with Sharepoint, but it isnt configured on that server. SBS also comes with SQL.
There is an APC agent installed.
And the only thing i can think of that may need .NET is one of the HP Server utilities installed on the server.
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by:Cris Hanna
ID: 33598165
The components installed on SBS require .NET 1.1...I wouldn't even worry about the others.
You should be able to verify with HP if .NET 2 or higher is required.
 
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by:Lisij
ID: 33631688
checked other software, there is one more that requires .net 3.5.
basically there is no way to get rid of .net framework on that server.

should i keep adding .net updates to the ignore list?
every time i have to work on that server i feel like i am walking the plank. i dont like that feeling.
any other ideas?
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by:Cris Hanna
ID: 33631734
My best advise is to move to SBS 2008...it has not had nearly the issues with the .NET updates...but that's not cheap.
Good tested backups are going to be your best bet..then wait until a couple weeks pass after the update is released...then google on the KB number for update for blog entries, etc on issues on that update
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by:Lisij
ID: 33631796
OS upgrade is not an option for at least a couple of year. Company facing some investments into IT as it is. As far as management concerned server works, and that all that matters.
I did check a few updates that failed. Also had a SBS server on the bench for different client i was rebuilding. Rebuild server installed all updates no problems. I didnt see any blogs regarding few KB articles that failed.
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by:Cris Hanna
ID: 33631833
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Author Comment

by:Lisij
ID: 33631889
neither of those articles apply to me.
first one talks about problems with WSUS which i dont use.
second one is about .net4.

but thanks for the effort.
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Expert Comment

by:Cris Hanna
ID: 33631940
A very quick search obviously...simply to point out that they exist...simplpy searching sbs 2003  official blog .net errors   Didn't have an KB update numbers to search on.   Not all will apply.
 
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Author Comment

by:Lisij
ID: 33632058
kb numbers were provided higher in the post. i did spend quite a lot time troubleshooting and researching this issue myself before resorting to EE.
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by:Lisij
ID: 33632205
i saw that (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_24642810.html) thread, tried, and it didnt work.

and all others

spent a weekend troubleshooting it
i cleaned up windows update "cache";
then tried to run WU and install updates - fail
i removed all versions of .net using variety of utilities provided by MS
i donwnloaded all updates directly from the MS site, i didnt use WU.
none of those things helped me resolve the problem. there are still updates that freeze my server, and some that simply fail.
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Cris Hanna earned 500 total points
ID: 33632241
I don't have more to offer.. at this point.
You could spend the money and call MS Support, but I think you'll find the same kinds of frustrations.
If you have a functional server without the updates...and they are not required to fix an issue, or add functionality to your application...ignore them
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Author Comment

by:Lisij
ID: 33632295
will wait for few days maybe someone else jumps in.
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Author Closing Comment

by:Lisij
ID: 33702970
thank
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