the main page on my sharepoint portal was checked out by one user and made changes and then they are trying to check back in or publish it. Its not working, it says unable to
complete this operation, please contact your administrator.
I tried to go into manage content and structure and tried to discard check out and it still shows checked out to the user.Also tried to go to sharepoint site and tried to undo check out from sharepoint designer still same message.
Please help. why would it not be able to check back in or discard check out.