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adobe reader 9.3.2 is not installing due to error1327.invalid driver :G:\

Posted on 2010-09-02
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Last Modified: 2012-05-10
adobe reader 9. is not getting installed in my computer due to the above error
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Question by:pckonwar
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10 Comments
 
LVL 5

Expert Comment

by:TimAllan
ID: 33594404
Make sure you delete all old versions of Adobe Reader from your computer.
Go into My Computer -> C:\ -> Program Files\Adobe and delete the folder Reader 9.0 if it is still there.

Download ccleaner from http://www.ccleaner.com
Run ccleaner and do a registry cleanup, it's perfectly safe.

Reinstall the latest version of Adobe Reader : http://get.adobe.com/reader/
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LVL 2

Expert Comment

by:Vivek Reddy
ID: 33595375
When you can't update or patch the product via the Updater, do the following:

   1. For Acrobat, go to step 2. For Reader, uninstall and reinstall the base version such as 9.3 (make sure that the second number after the first dot increases by 1).
   2. Choose Help > Check for Updates.
   3. If an error occurs, look at the error code and error string to identify the source of the error. In some cases, Updater and MSI errors have the same error code. However, the error message is always unique. For a list of MSI errors, see http://msdn.microsoft.com/en-us/library/aa372835(VS.85).aspx.
   4. See the documentation below or in the Updater guide.
   5. Open the log for additional information: For Vista and Windows 7, go to %USERPROFILE%\AppData\Local\Temp\AdobeARM.log. For  XP, go to %USERPROFILE%\Local Settings\Temp\AdobeARM.log.
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LVL 7

Expert Comment

by:busuka
ID: 33596948
I'd suggest to check your %TEMP% and %TMP% environment variables. You can access them byt typing SET in command prompt (cmd.exe).
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LVL 50

Expert Comment

by:jcimarron
ID: 33600025
pckonwar--adobe reader 9.3.2 is two versions old.  Version 9.3.4 is the latest.
If you have prior versions installed uninstall them first.  Then install v 9.3.4.
If you use Revouninstaller to uninstall, at the end it will also offer the registry keys to be uninstalled.
http://www.revouninstaller.com/
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Author Comment

by:pckonwar
ID: 33602432
when trying to install adobe reader 934 error, Window installer-the installation source  for this product is not available.verify that the source exist and that you can access it.With adobe 930,the error -the feature you are trying to use is on a net work resource that is unavailable.
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LVL 50

Expert Comment

by:jcimarron
ID: 33604458
pckonwar--Download the Reader installation file from this site
http://get.adobe.com/reader/otherversions/
Then install from that downloaded file.  (Do not install the Google toolbar unless you want it.)
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Accepted Solution

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pckonwar earned 0 total points
ID: 33605743
the problem has been solved by editing regedit as suggested by adobe help centre .
so this chapter is closed
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LVL 50

Expert Comment

by:jcimarron
ID: 33607521
pckonwar--Could you post the Adobe help center link so we all can learn? Thanks.
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LVL 74

Expert Comment

by:Glen Knight
ID: 34850232
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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