Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Unkown device in Device manager

Posted on 2010-09-02
3
Medium Priority
?
3,541 Views
Last Modified: 2012-05-10
We have a Panasonic Toughbook model CF-19.  There is an unknow device with a question mark in device manager under "Unkown Devices" listed only as UGNZA.  I cannot find anything about this.  Can anyone help me and let me know what this is so I can download the appropriate driver for it?

Thanks...Bob
0
Comment
Question by:Beachhaus
3 Comments
 
LVL 2

Accepted Solution

by:
ching023 earned 500 total points
ID: 33590559
in the device manager.
You can check on the device detail.
it would list the device ID on that.

Search that Device ID online, and you might find out what that is, and which company made it, and you could get a driver from their official site.
0
 
LVL 16

Expert Comment

by:uescomp
ID: 33590642
I would look over your drivers or perhaps reinstall the wireless card or chipset drivers, also check for helper drivers or something simple that is missing in the device manager.  If you have the original disks try popping it in and updating automatically, otherwise manually search the disk for a driver.
0
 

Author Closing Comment

by:Beachhaus
ID: 33591130
Ah.  Great idea.  Never thought to look in that direction.  That did the trick.  It was the bluetooth.  
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: http://www.crucial.com/store/partspecs.aspx?IMODULE=CT512M4SSD2 …
For some time some of our users experienced package loss on a couple of our Lenovo Thinkpad S531 machines running Windows 8 or Windows 8.1 64-bit OS. I was not able to find many answers online, but did after some investigation I began to suspect Blu…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…

782 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question