Solved

Unkown device in Device manager

Posted on 2010-09-02
3
3,410 Views
Last Modified: 2012-05-10
We have a Panasonic Toughbook model CF-19.  There is an unknow device with a question mark in device manager under "Unkown Devices" listed only as UGNZA.  I cannot find anything about this.  Can anyone help me and let me know what this is so I can download the appropriate driver for it?

Thanks...Bob
0
Comment
Question by:Beachhaus
3 Comments
 
LVL 2

Accepted Solution

by:
ching023 earned 125 total points
ID: 33590559
in the device manager.
You can check on the device detail.
it would list the device ID on that.

Search that Device ID online, and you might find out what that is, and which company made it, and you could get a driver from their official site.
0
 
LVL 16

Expert Comment

by:uescomp
ID: 33590642
I would look over your drivers or perhaps reinstall the wireless card or chipset drivers, also check for helper drivers or something simple that is missing in the device manager.  If you have the original disks try popping it in and updating automatically, otherwise manually search the disk for a driver.
0
 

Author Closing Comment

by:Beachhaus
ID: 33591130
Ah.  Great idea.  Never thought to look in that direction.  That did the trick.  It was the bluetooth.  
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Suggested Solutions

For some time some of our users experienced package loss on a couple of our Lenovo Thinkpad S531 machines running Windows 8 or Windows 8.1 64-bit OS. I was not able to find many answers online, but did after some investigation I began to suspect Blu…
Computer running slow? Taking forever to open a folder, documents, or any programs that you didn't have an issue with before? Here are a few steps to help speed it up. The programs mentioned below ALL have free versions, you can buy them if you w…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now