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World Wide Web Publishing Service Restarts every 5 mins

Posted on 2010-09-02
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Last Modified: 2012-05-10
2003/64Bit Server in Hyper V environment running IIS

The World Wide Web Publishing Service is restarting every 5 minutes
Information      3/09/2010      4:21:59 PM      Service Control Manager      None      7036      N/A      SEAMELWEB01
The World Wide Web Publishing Service service entered the running state.

Information      3/09/2010      4:21:59 PM      Service Control Manager      None      7035      SYSTEM      SEAMELWEB01
The World Wide Web Publishing Service service was successfully sent a start control.

Information      3/09/2010      4:21:58 PM      Service Control Manager      None      7036      N/A      SEAMELWEB01
The World Wide Web Publishing Service service entered the stopped state.

Information      3/09/2010      4:21:56 PM      Service Control Manager      None      7035      SYSTEM      SEAMELWEB01
The World Wide Web Publishing Service service was successfully sent a stop control.


How can I work out what is sending the stop control to the WWW service?
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Question by:suzlonict
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6 Comments
 
LVL 9

Expert Comment

by:shalabhsharma
ID: 33594350
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LVL 11

Expert Comment

by:kaskhedikar_tushar
ID: 33594351
Hello,

The World Wide Web Publishing Service (WWW service) lives in the service host, Svchost.exe.
The FTP, NNTP, and SMTP services and the IIS metabase, known as the IIS Admin service, lives in Inetinfo.exe. If the IIS Admin service terminates abnormally, IIS restarts automatically.

For more info:

http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/003ed2fe-6339-4919-b577-6aa965994a9b.mspx?mfr=true

Regards,
Tushar Kaskhedikar


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Author Comment

by:suzlonict
ID: 33602750
Thanks kaskhedikar_tushar: and shalabhsharma:

Tried both solutions offered and unfortunately they didnt help.
The WWW servcie is restarting every 5 mins.
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Author Comment

by:suzlonict
ID: 33608844
How can I find out what is sending or causing the stop control being sent to the service?

Anyone, anyone?
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LVL 3

Expert Comment

by:MRK78
ID: 33715004
I have the same issue only the WWW publishing service stops every minute (to the exact seconds).  It will restart about 5 times but then finally fails completely until a manual restart.  did you ever get a resolution to this?
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Accepted Solution

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suzlonict earned 0 total points
ID: 33721323
Turns out is was Mcafee Antivirus pushing policy updates every 5 mins on port 8081.
I ended up breaking the inheritance from our EPO console for this server and changing the update to once per day, not every 5 mins.

We have also uninstalled the Mcafee HIPS Service from all servers.

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