troubleshooting Question

RDP sessions dropping off regularly

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Majicthise asked on
Windows NetworkingHardware FirewallsMicrosoft Server OS
6 Comments1 Solution974 ViewsLast Modified:
We have 2 offices.
Linked by a Cisco ASA 5505 and a 5510 site to site vpn
Users in office a RDP to a TS in site B for accounts.
However the last few weeks the RDP session gets dropped 10-20 times a day
Even if it's in use. It takes 5/6 seconds and comes back up again more often than not.

i've spoken to BT and there are no line issues
I've spoken to firewall people and they say no issue
VPN isn't dropping. So it appears to be only the RDP sessions.

It's a W2k3 server and XP clients.

Previous support incident raised resulted in the follwoing being added to all machines in site A

reg.exe add HKLM\SYSTEM\CurrentControlSet\Services\lanmanworkstation\parameters /v KeepConn /t REG_DWORD /d 65535 /f
reg.exe add HKLM\SYSTEM\CurrentControlSet\Services\netbt\Parameters /v SessionKeepAlive /t REG_DWORD /d 4294967295 /f
reg.exe add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\BITS /v UseLmCompat /t REG_DWORD /d 0 /f


But that was a looooong time ago.
It's only of late this has been playing up.

Where do I start?

I'm going on holiday for a couple of weeks and set a ping site A -t to a text file
so I can check it when I get back. But if you had any pointers I could look at on my return.
That wouldbe great
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