Backing up Exchange 2010 with CA ARC serve Backup r15

I have an exchange 2010 mailbox cluster that I am trying to backup with CA ARC serve Backup r15.  I am having trouble completing document level backups on exchange 2010.  Does the user account that I am using to configure the backup job have to have access to all mailboxes?  If so is there a command line in exchange that I have run to give that user access to all the mailboxes.  Thanks.
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FDiskWizardConnect With a Mentor Commented:
Look at this article on permissions for backups.

Almost at the bottom you will see:
"Granting full access to the new account, over all the Exchange 2007/2010 mailboxes present in the server"
Not sure about Exchange 2010, but in 2003 the arcserve backup account needs Exchange admin rights, which Can be set through the system manager.
denver218Author Commented:
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