Outlook 2003 Hangs when Recovering Data File
Posted on 2010-09-03
I have an ouside sales person who is having problems with Outlook 2003 connecting to our Exchange Server. He connects using RPC over HTTPS. From what I understand, Outlook crashed on him and the next time he started his PC up it attempted to recover the data file.
At this time, Outlook stated it would take 45 minutes to recover. The timer would count down but when it got near completion it would jump back up to 45 minutes or so. I had him let this run overnight and when he awoke it seemed to complete. However, now when he tried to do something in Outlook the program become unresponsive and crashes. When he opens Outlook back up it tries to recover the data file.
I have had the user perform a detect and repair but that did not seem to help. Any other suggestions?