Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

SBS 2003 Mailbox limits

Posted on 2010-09-03
6
Medium Priority
?
956 Views
Last Modified: 2012-05-10
User limits in SBS 2003 are 2 Gigs max.  I have a user who is getting the message below.
Jen – My mailbox size is
1,242,197      KB
So Im not sure what I am missing or why it says that I am over the 1,800,000KB
Can we discuss this morning when you get a sec?

Readings on 9/3/10 at 8:30 AM                  
Mailbox      1,242,197      KB      
                  
 per e-mail      2,167,728      KB      
                  
                  
      3,267,664      KB Archive

I have checked and his mailbox is 823 Mb, I don't know if he deleted or archived after recieving the warning letter.

I need to know what anyone thinks and how to interpet the above.  Also could it be that there is a setting that needs to be changed on the deleted items, are they retained on Exchange 2003?

0
Comment
Question by:kman48185
  • 3
  • 2
6 Comments
 
LVL 15

Accepted Solution

by:
Dave_AND earned 2000 total points
ID: 33598604
The user will have a load of deleted items I would guess.. have him click Inbox, then click tools, then recover deleted items. There you can remove old Emails, once this is done, have him click deleted items and do the same.

There will be 30 days on the retention for deleted items, this can be changed as outlined in this page: http://support.microsoft.com/kb/822938
0
 

Author Comment

by:kman48185
ID: 33598700
Dave AND:
I will check on the first part of your email later, but a quick question.
Does the article you referred me to apply to SBS 2003.  When I checked it didn't seem to, don't get me wrong I am sure I can find my way around SBS 2003 with the instructions but SBS  2003 is very Wizzarary....

0
 
LVL 15

Expert Comment

by:Dave_AND
ID: 33598714
You cant do it in the SBS Wizards, you need to do it in Exchange System Manager :) (its full exchange at the heart of SBS)
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
LVL 15

Expert Comment

by:Dave_AND
ID: 33598755
Also if you want to change the retention time, open ESM, expand servers, yourservername, first storage group and flight click mailbox store.. in there go to the tabs limits and change the deletion settings
0
 
LVL 2

Expert Comment

by:dgenerosa
ID: 33598845
You can also increase the size of his mailbox temporarily to get around the limit. The limit is configurable on the user level through Active Directory or at the mailbox store level.

To view limits go into ESM and expand the Servers container, then expand the First Storage Group Container and then right click on the Mailbox Store.  Check out the limits tab (you can also change the Warning message interval there too).

This is where the Deleted Item retention settings are too.  In SBS2003, the default is 30 days.

In AD, you can look at an individual's limits by opening the user account in AD and looking at the Exchange General Tab. Click on the storage limits button if you'd like to change an individual user's settings.

The Mailbox notices are generated once per day by default (the default is run daily at midnight)

After you are sure that the mailbox is under the 2GB original limit, you can put the cap back on.  This will prevent the ever annoying mailbox bloat that is the bane of many an exchange admin.
0
 

Author Closing Comment

by:kman48185
ID: 33724687
I tried to accept multiple solutions.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to effectively resolve the number one email related issue received by helpdesks.
This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month13 days, 1 hour left to enroll

578 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question