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x64 Print Drivers on 32-bit Print Server - Some drivers not installing

Posted on 2010-09-03
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Hello Experts!

We are rolling out a 2K8 R2 terminal server and need to get 64-bit drivers installed on our 2K3 R1 print server.

We use the following printer models:

•      HP LaserJet p3005, 4300, 2420 and 2300
•      Xerox WorkCentre 4150

We perform the usual process by downloading the 64-bit driver from the vendor and using the sharing tab in printer properties to add an additional driver for x64 architecture.

No problem doing this with the 4300, p3005 or 2420 drivers.  Smooth as silk.

The 2300 and Xerox printers are proving more difficult.  I know I have the right drivers, but when I choose the “additional drivers” dialog box and point to the driver path it immediately asks me for my Windows 2003 x64 CD to grab \AMD64\NTPRINT.INF.  No problem, I pop in the disc but it doesn’t grab the file.  The dialog box just keeps asking for the disc as you can see in the attached screenshot.

I suppose I could just install the drivers locally on the terminal server, but I’d rather do it the right way.

Ideas?

screenshot.PNG
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Question by:David Blair
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rcombis earned 1600 total points
ID: 33599753
One way you could do this is in reverse.

From the 2008 server, map to the printer via \\servername\printer

Open the printer properties and go to sharing->additional drivers.  Follow the prompts and add the 64 bit driver driver this way. (Select Intel -XP)

If it is successful that driver will now reside on the server.  This is sort of a backdoor method that helped me when I was having issues.

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by:rcombis
ID: 33599817
(Select Intel -XP)  - Didn't mean to say this....  select the appropriate 64 bit one...
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