ney_santos
asked on
Exchange 2007 Antispam Rejecting messages
Hi there,
A user from an external domain is traying to send an e-mail to my company, but this e-mail is been rejected by the Exchange antispam. This antispam is not the Edge Server, its the antispam feature in Hub transport.
So, the user who is trying to send the e-mail is getting the following error:
Could not be delivered because of
Server refused mail at END OF DATA - 550 REJECT spam id=tlsNG34/1283437803-0000 2880-108B4 9A8/0-3717 836200/0-1 0
The following recipients were affected:
Danielle@mycompany.com
Additional Information
======================
Original Sender: <Patricia@xxxx.com.br>
Sender-MTA: <192.168.1.29>
Remote-MTA: <194.145.224.124>
Reporting-MTA: <mx.xxxx.com.br>
MessageName: <B4c7fb4bf0000.00000000000 1.0001.mml >
Last-Attempt-Date: <11:29:19 Thu, 02 September 2010>
I already configured this external domain on the Allow List, but Exchange keeps rejecting the e-mail from this user, and it is only this user who is been rejecting. Others users from this domain can send e-mail to my company without any problem.
Can you guys help me?
Tks.
A user from an external domain is traying to send an e-mail to my company, but this e-mail is been rejected by the Exchange antispam. This antispam is not the Edge Server, its the antispam feature in Hub transport.
So, the user who is trying to send the e-mail is getting the following error:
Could not be delivered because of
Server refused mail at END OF DATA - 550 REJECT spam id=tlsNG34/1283437803-0000
The following recipients were affected:
Danielle@mycompany.com
Additional Information
======================
Original Sender: <Patricia@xxxx.com.br>
Sender-MTA: <192.168.1.29>
Remote-MTA: <194.145.224.124>
Reporting-MTA: <mx.xxxx.com.br>
MessageName: <B4c7fb4bf0000.00000000000
Last-Attempt-Date: <11:29:19 Thu, 02 September 2010>
I already configured this external domain on the Allow List, but Exchange keeps rejecting the e-mail from this user, and it is only this user who is been rejecting. Others users from this domain can send e-mail to my company without any problem.
Can you guys help me?
Tks.
ASKER
Hi,
Yes, both address exists and they are correct.
Yes, both address exists and they are correct.
And the SAME sender can send mail to everyone else in your organisation?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The sender can't send email to anyone of my company and it is not in the Sender Filtering.
Tks
Tks
http://www.answersthatwork.com/Download_Area/ATW_Library/Networking/Network__3-SMTP_Server_Status_Codes_and_SMTP_Error_Codes.pdf
Are you sure the sender address exists and it's correct ?