[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Exchange 2007 Antispam Rejecting messages

Posted on 2010-09-03
5
Medium Priority
?
418 Views
Last Modified: 2012-05-10
Hi there,

A user from an external domain is traying to send an e-mail to my company, but this e-mail is been rejected by the Exchange antispam. This antispam is not the Edge Server, its the antispam feature in Hub transport.

So, the user who is trying to send the e-mail is getting the following error:

Could not be delivered because of

Server refused mail at END OF DATA - 550 REJECT spam id=tlsNG34/1283437803-00002880-108B49A8/0-3717836200/0-10

The following recipients were affected:
    Danielle@mycompany.com


Additional Information
======================
Original Sender:    <Patricia@xxxx.com.br>
Sender-MTA:         <192.168.1.29>
Remote-MTA:             <194.145.224.124>
Reporting-MTA:      <mx.xxxx.com.br>
MessageName:        <B4c7fb4bf0000.000000000001.0001.mml>
Last-Attempt-Date:  <11:29:19 Thu, 02 September 2010>

I already configured this external domain on the Allow List, but Exchange keeps rejecting the e-mail from this user, and it is only this user who is been rejecting. Others users from this domain can send e-mail to my company without any problem.

Can you guys help me?

Tks.
0
Comment
Question by:ney_santos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 13

Expert Comment

by:George Sas
ID: 33599812
Please check this document :
http://www.answersthatwork.com/Download_Area/ATW_Library/Networking/Network__3-SMTP_Server_Status_Codes_and_SMTP_Error_Codes.pdf

Are you sure the sender address exists and it's correct ?
0
 

Author Comment

by:ney_santos
ID: 33600384
Hi,

Yes, both address exists and they are correct.
0
 
LVL 13

Expert Comment

by:George Sas
ID: 33600806
And the SAME sender can send mail to everyone else in your organisation?
0
 
LVL 13

Accepted Solution

by:
George Sas earned 2000 total points
ID: 33600822
If you have Sender Filtering check if the remote address is not in the filter.
Or try to set "Stamp message with Sender ID result and continue processing" on the Sender ID filter.
0
 

Author Comment

by:ney_santos
ID: 33637837
The sender can't send email to anyone of my company and it is not in the Sender Filtering.

Tks
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
One-stop solution for Exchange Administrators to address all MS Exchange Server issues, which is known by the name of Stellar Exchange Toolkit.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question