Link to home
Start Free TrialLog in
Avatar of ney_santos
ney_santosFlag for Brazil

asked on

Exchange 2007 Antispam Rejecting messages

Hi there,

A user from an external domain is traying to send an e-mail to my company, but this e-mail is been rejected by the Exchange antispam. This antispam is not the Edge Server, its the antispam feature in Hub transport.

So, the user who is trying to send the e-mail is getting the following error:

Could not be delivered because of

Server refused mail at END OF DATA - 550 REJECT spam id=tlsNG34/1283437803-00002880-108B49A8/0-3717836200/0-10

The following recipients were affected:
    Danielle@mycompany.com


Additional Information
======================
Original Sender:    <Patricia@xxxx.com.br>
Sender-MTA:         <192.168.1.29>
Remote-MTA:             <194.145.224.124>
Reporting-MTA:      <mx.xxxx.com.br>
MessageName:        <B4c7fb4bf0000.000000000001.0001.mml>
Last-Attempt-Date:  <11:29:19 Thu, 02 September 2010>

I already configured this external domain on the Allow List, but Exchange keeps rejecting the e-mail from this user, and it is only this user who is been rejecting. Others users from this domain can send e-mail to my company without any problem.

Can you guys help me?

Tks.
Avatar of George Sas
George Sas
Flag of Denmark image

Please check this document :
http://www.answersthatwork.com/Download_Area/ATW_Library/Networking/Network__3-SMTP_Server_Status_Codes_and_SMTP_Error_Codes.pdf

Are you sure the sender address exists and it's correct ?
Avatar of ney_santos

ASKER

Hi,

Yes, both address exists and they are correct.
And the SAME sender can send mail to everyone else in your organisation?
ASKER CERTIFIED SOLUTION
Avatar of George Sas
George Sas
Flag of Denmark image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
The sender can't send email to anyone of my company and it is not in the Sender Filtering.

Tks