On a Windows 2003 server running Terminal Services, Exchange 2003 and OWA, we have local and remote users that log into the server. The remote users can log into terminal services, get the desktop, launch outlook, read mail and open PDF attachments.
If the same remote user goes into OWA and opens up the same email with the pdf attachment, the pdf attachment icon is white and when you try to open the attachment, you get a message to insert a disk like it's an executable that created a file on a floppy.
The email is legitimate and the pdf opens perfectly in Outlook. How do I solve the terminal services mystery?