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Magento 1.4.1.1 Email to friend not working

Posted on 2010-09-03
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Last Modified: 2013-11-18
Hello Experts,

I liken myself a Magento expert which is why I find this problem so daunting.  My email to a friend link is not working.  I have found issues regarding this problem for versoin 1.4.0.1, however the recommended fixes are infact performed on my 1.4.1.1 installation...I also have a development site, and the send friend is working fine.

Also there is no refference to an error...for the user on the site it appears as though the email sent fine.

Also the Admin "forgot password" function is not working, and I believe the tow problems to be realted.

Thanks in advance for the help!

FDM
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Question by:FDMilwaukee
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4 Comments
 
LVL 12

Expert Comment

by:miked2004
ID: 33607335
Make sure that all store email addresses are set in the configuration area. This could be the issue for the forgot passoword not working.
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LVL 12

Expert Comment

by:miked2004
ID: 33641663
I and others would benefit by knowing how to solve this issue. How was it resolved.
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LVL 9

Accepted Solution

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FDMilwaukee earned 0 total points
ID: 33642599
This is true I appologize.  The issue is template compatibility issues with the email templates on 1.4.1.1 upgrade.  To Solve the problem I had to go into the admin config >transactional emails > load the template that was related to the problem, and create a new template.

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LVL 12

Expert Comment

by:miked2004
ID: 33646370
Ah I would never have guessed that. This is great to know . Thanks for sharing!! I am sure this is something I would run into sooner or later.
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