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portmap translation creation failed - (dynamic translation to pool 191(No matching global))

Posted on 2010-09-03
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Last Modified: 2012-05-10
Hi Experts -

I am receiving a 'failed portmap translation' on the company ASA5510 when attempting to ping to a given IP on a customer site.  I can see this within the syslog viewer on the ASDM, when attempting to ping an IP on a remote partner site.  For the same IP, when running a packet trace on the ASDM, I see the following : dynamic translation to pool 191 (No matching global).  

The ping (traffic)is not supposed to go to the outside interface - it should traverse a dedicated link to a DMZ to another site who is acting as a 'pass-through' to the destination (remote partner)

The translated interface appears to be the correct one.

What do I need to change in order to allow the traffic to the partner site (ping)?  I can certainly provide more detail, if needed.

Thanks for your insight!
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Question by:davis
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by:ullas_unni
ullas_unni earned 250 total points
ID: 33603746
hi,

--looks like you have an issue with NAT
--possibly you might be having a nat (inside) 191.... without a global (dmz) 191... which might be why the error no matching global..
--a show run of your device will be much appreciated.
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by:davis
ID: 33648400
I was able to find the answer to my problem - it was simply a static route which needed to be added!
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by:ullas_unni
ID: 33648597
cool!
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by:
davis earned 0 total points
ID: 33688316
to clarify the fix, I simply added the two static routes underneath 'Routing-Static Routes' section of Device Setup in ADSM.  Appreciate the pointer!
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