Have a SBS 2003 Server running BES 4.1 with 2 users connected.
Only one of the users is complaining that contacts are not syncing for about 5 weeks.
On the BES server I can see that under User Properties / PIM Sync for that user that address book is set to True on the Server and False on the device, on the BB 9700 device under contacts and Options / desktop it shows wireless sync is off OFF.
How can I get this re-enabled on the BB 9700, will resending the IT policy get this to turn on, on the handset, seems that perhaps is memo's arnt syncing as well, his email/Calender is fine on the BB
Refer to image of PIM settings for the user in question.
On the other user that is fine both are set to true.