Link to home
Start Free TrialLog in
Avatar of cimani1000
cimani1000

asked on

Cannot logon to server using Remote Desktop (sometimes)

Hi Experts,

I have this particular problem when I try to logn to the file server using Remote Desktop. I get the error "The System Cannot log you on due to the following error : Access is denied. However this is off and on. Please advise.
Avatar of Chris Millard
Chris Millard
Flag of United Kingdom of Great Britain and Northern Ireland image

This is a difficult question to answer. In the first instance, I would check the event logs, and also check the license manager to make sure you're not running short of CALs.
Avatar of cimani1000
cimani1000

ASKER

In Event Viewer: I get Event ID 1219

Logon rejected for domain\admin. Unable to obtain the terminal Server User Configuration. Error: Access is denied.

But as i mentioned, this does not happen all the time. for instance as we speak I do not have this problem, however that may not be the case in a few hours time.

License Manager: The License Logging Manager is usually disabled by default
Which version of Windows is on the server ans is it fully patched up to date. There are hits on MS Support site for Server/2000 but generally 2003 appears OK. Is there anything common about when you get the errors, say after a server re-boot?
ASKER CERTIFIED SOLUTION
Avatar of ukznmcl
ukznmcl
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
thanks