Microsoft Legacy OS
--
Questions
--
Followers
Top Experts
Zero AI Policy
We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.
Is it a parallel printer?






EARN REWARDS FOR ASKING, ANSWERING, AND MORE.
Earn free swag for participating on the platform.

Get a FREE t-shirt when you ask your first question.
We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.
1. Go to "Devices and printers"
2. Delete the printer from there.
3. Open "Print Management" select All drivers
4. Delete the desired printer.
Proven to work :)
You probably already read the link below, but in case not:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1283684754094+28353475&threadId=1153974






EARN REWARDS FOR ASKING, ANSWERING, AND MORE.
Earn free swag for participating on the platform.
I found 2 DriverStore entries for this printer. One of them deleted with no problem, the other returned an error . Something to do with not being an installed oemX.inf..... Same issue, cannot delete the driver package with Print Management snapin. I was able to rename a couple of found instances of the zsr.dll but not being able to delete that last driverstore folder makes this a pointless procedure.
On Tuesday7, I will boot to a booteable CD and delete that remaining driverstore folder and report back on what happens next...
1. Open the Device manager. Right click Computer>Manage>Device Manager.
2. Click on View>Show Hidden Devices, that should give you a list of all your Devices
3. See if the printer appears there, I think it only appears if it was installed locally(NOT network)
4. Right click and uninstall.

Get a FREE t-shirt when you ask your first question.
We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.
dufyd, I did do the hidden device thing as part of my regular diagnostics. I have a small batch file that I run for that purpose... No go there either ie Device in use."
Just seems like such a waste of time but I feel challenged by anything I cannot get my head around. I cannot seem to identify just what dll is in use. If I knew, I think I would be able to resolve. Whatever it is even loads in Safe Mode so it is probably something hidden behind another process
http://www.sevenforums.com/drivers/20537-installing-sharing-hp-laserjet-1020-win7-x64.html






EARN REWARDS FOR ASKING, ANSWERING, AND MORE.
Earn free swag for participating on the platform.
That is exactly what I tried to do. Step 1 of the process you refer to reads as follows:
"Get rid of old unsuccessful installation attempts to install the drivers: Open Print Managment (type “print managment” in the “search for programs and files” box on the start menu). Right click any instance of HP 1020 drivers and click “Remove Driver Package”. If it says that the printer is in use and can’t be deleted, restart your computer and then try again."
I cannot get past this very first step. Rebooting the computer doesn't help. I still get the message that the printer is in use and can't be deleted.... BTW, before someone asks... there are no stuck files in the spooler.
and then choose the button Windows Update (it is on that menu), and wait a number of minutes for the list of additional printer drivers to appear. After downloading the HP 6L driver and letting it install, and not choosing to share it on a network, you will still need to edit it to use USB instead of LPT1. I don't have the printer to go further along but using an HP 6 printer driver fixed a problem I had in my offices.
1. Go to "Devices and printers"
2. Delete the printer from there.
3. Open "Print Management" select All drivers
4. Delete the desired printer.
how far on this do you get? can you erase the printer in devices and printers, does it show up?

Get a FREE t-shirt when you ask your first question.
We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.
Microsoft Legacy OS
--
Questions
--
Followers
Top Experts
The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.