Solved

Exchange 2010 OWA blank screen where login should have been

Posted on 2010-09-04
6
1,975 Views
Last Modified: 2012-05-10
I have two exchange servers both 2010 and I'm migrating from one to the other.  Both have Hub,Cas,Mailbox roles and both are "internet facing".

Problem is, that on the new server whenever I try to access owa (http://loke.dpp.dk/owa) the browser redirects me to

http://loke.dpp.dk/owa/auth/logon.aspx?url=http://loke.dpp.dk/owa/&reason=0


and then nothing happens...  eventually (after 20 seconds or so) the page-load completes but without any contents on the page.

I have disabled SSL while playing with this - so that's not the issue...

Anybody got the magic trick here?

I have seen references to "reinstall owa" or "reinstall cas", but it must be something more simple.

My old server works perfectly... ?!?


Thomas
0
Comment
Question by:ThomasHej
6 Comments
 
LVL 28

Expert Comment

by:sunnyc7
Comment Utility
I think you are going to the wrong address.

Also - loke.dpp.dk @ maybe an intenral FQDN

This is the correct one and its working externally.
https://mail.dpp.dk/owa/

the other server mail2.dpp.dk > I cant even ping.
I am not sure if that is online.

http://www.mxtoolbox.com/SuperTool.aspx?action=mx:dpp.dk
0
 
LVL 34

Expert Comment

by:Shreedhar Ette
Comment Utility
0
 

Author Comment

by:ThomasHej
Comment Utility
sunnyc7,

http(s)://mail.dpp.dk/owa is the old server which is "online" for all my users.  

The new server loke.dpp.dk is not externally available but I can get to the server on my lan...

...that is - I can get a blank screen when trying http://loke.dpp.dk/owa


http://loke.dpp.dk gives me the usual IIS7-welcome graphic...


Thomas
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 
LVL 28

Expert Comment

by:sunnyc7
Comment Utility
from new server
get-owavirtualdirectory | fl
get-clientaccessserver | fl

run that and copy paste output here

also need your externa and internal fqdn
0
 
LVL 8

Accepted Solution

by:
Emptyone earned 500 total points
Comment Utility
Is SP1 installed, or have you installed rollup 4 on the new server? Have seen this issue on Exhcange 2010 with rollup 4 installed. To fix it, install rollup 4 again from command line with elevated priviliges
0
 

Author Closing Comment

by:ThomasHej
Comment Utility
No SP1 (yet), but yes it did have rollup 4.

Re-installing the rollup 4 did the trick.  

To be precise - since the rollup 4 is a .msp file you can't just right click and "run as administrator" - you need to open a command-prompt (run as administrator) and from that activate the .msp file.

You can do this without reboot - but exchange will be down during install...


Thanks...

Thomas
0

Featured Post

Are your corporate email signatures appalling?

Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

Join & Write a Comment

Suggested Solutions

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video discusses moving either the default database or any database to a new volume.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now